Parts And Inventory Specialist

ZipRecruiter; Village of Canastota (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in construction equipment rental is looking for a detail-oriented Parts Specialist. This role involves sourcing and tracking parts, managing inventory, and providing excellent customer service. Ideal candidates will have experience in the heavy equipment or automotive industry and strong communication skills. Join a supportive team that values work-life balance and offers comprehensive benefits.

Benefits

401(k) dollar-for-dollar match to 6%

70% of health care premiums paid

70% of vision premiums paid

70% of dental premiums paid

No-cost life insurance

Uniform provided

Annual boot program

Factory training provided

Work-life balance

Qualifications

• Previous experience in a parts role within heavy equipment or automotive industry preferred.
• Strong computer proficiency required.

Responsibilities

• Accurately fulfill parts requests from mechanics and sales team.
• Maintain precise inventory using Clark Equipment’s POR system.
• Respond promptly to customer inquiries regarding parts.

Skills

Communication

Multitasking

Customer Service

Education

High school diploma or equivalent

Tools

Inventory Management Systems

Job description

Job Description

Clark Equipment Rental & Sales is seeking a detail-oriented and highly organized Parts Specialist to support our Service Department and internal operations. This role is responsible for sourcing, ordering, and tracking parts, maintaining accurate inventory records, managing service consumables, and providing top-tier customer service to both internal teams and external customers.

Compensation:

$18 - $25 hourly

Responsibilities:

Parts Ordering & Fulfillment

• Accurately fulfill parts requests from mechanics, the sales team, and the service department.
• Research and identify the correct parts using OEM resources and equipment manuals.
• Source parts in the most cost-effective and time-efficient manner.
• Manage partial shipments and ensure timely fulfillment of all orders.
• Maintain records of parts ordered and received for work order documentation.

Inventory Control

• Maintain precise and up-to-date inventory using Clark Equipment’s POR system (and any future systems).
• Conduct regular inventory counts and reconcile discrepancies.
• Monitor stock levels for service consumables and reorder as necessary.

Customer Service & Sales Support

• Respond promptly to calls, emails, and walk-in customers to determine part needs.
• Assist customers with identifying and ordering the correct parts.
• Proactively upsell components commonly sold together to improve customer satisfaction and increase revenue.
• Handle customer concerns and complaints professionally, ensuring a positive experience.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in a parts role within the heavy equipment or automotive industry is preferred.
• Strong computer proficiency and familiarity with inventory management systems.
• Working knowledge of shipping, receiving, and order fulfillment processes.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.

About Company

Clark Equipment Rental is a trusted provider of construction equipment. With 20 years of experience, we have established ourselves as a staple in Syracuse's construction and heavy equipment business. Our old-fashioned yet adaptable approach to business has allowed us to successfully serve thousands of customers around the globe.

We have a great support team in place and want to add more positive and upbeat key players so that we can get to the next level.

Our employees love us because...

Of our Untouchable Benefits!!

• 401(k) dollar-for-dollar match to 6%
• 70% of health care premiums are paid for by the company, including family
• 70% of the vision premium is paid for by the company
• 70% of dental premiums are paid for by the company
• No-cost life insurance
• Uniform provided (Mechanics)
• Annual boot program (Mechanics)
• Factory training provided (Mechanics)
• Work-life balance