Sr. Analyst, Inventory Product Specialist

Cardinal Health; United States; Remote; USD 67,000 - 97,000; Full time

Job summary

A leading company is seeking a Solution Operations professional to manage customer onboarding and support the implementation of their Inventory Optimization Solution. The role requires strong customer service and communication skills, with a focus on training and continuous improvement. Candidates should have a Bachelor's degree and relevant experience, and be adaptable to change. This position offers a competitive salary and a range of benefits.

Benefits

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Qualifications

• 2-4 years relevant experience preferred.
• Ability to travel ~25%.

Responsibilities

• Manage customer onboarding and drive solution Go-Live.
• Provide remote/on-site customer training during Go-Lives.
• Own ISF training for IO solution selling.

Skills

Customer Service

Communication

Problem Solving

Analytical Skills

Adaptability

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

What Solution Operations contributes to Cardinal Health

Solution Operations is responsible for supporting the timely and quality sale, installation, and monitoring of Cardinal Health products and services; may also provide product and service education to facilitate technology adoption and workflow change management.

What is Cardinal Health Inventory Optimization Solution (IO)?

Cardinal Health Inventory Optimization Solution (IO) is a web-based perpetual inventory management solution that provides pharmacies with inventory visibility, enhanced reporting capabilities and purchase optimization. It delivers “just-in-time” replenishment, driven by automated order points, helping pharmacies make more informed purchasing decisions.

Accountabilities

• Manage key aspects of customer onboarding and drive solution Go-Live. Activities include:
  • Coordinate with relevant stakeholders prior to Go-Live (Sales, Operations, Account Management)
  • Prepare customers for Go-Live (e.g. inventory training, ad-hoc support, etc.)
  • Provide remote/on-site customer training & support during Go-Lives
• Ongoing sales enablement of/consultation with partners on Independent Sales Force (ISF) Activities include: On-demand training, pipeline management, solution demo support and ad-hoc support through all stages of the sales cycle as needed
• Own ISF training for IO solution selling
• Assist senior team members in identifying opportunities for optimization and solutioning to ensure continuous improvement of IO customer onboarding experience

Requirements

• Bachelors Degree preferred
• 2-4 years relevant experience, preferred
• Ability to travel ~25%
• Strong customer service skills
• Strong written and verbal communication skills
• Proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
• Problem solving and analytical skills
• Independent self-starter who works well with minimal direction
• Highly adaptable to change; this role is continuously evolving with the needs of our customers
• Must be comfortable working in gray areas

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks and projects
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgement within defined parameters
• Receives general guidance may receive more detailed instructions on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated salary range:$67,500-$96,400

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:7/13/2025*if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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