Automotive Parts Advisor - Fast-Paced, High-Volume

Mileone; Creve Coeur (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Dental insurance

Vision insurance

Paid time off

Parental leave

Professional development assistance

Employee discount

Life insurance

Employee Purchase Program

Job summary

Mercedes-Benz of Creve Coeur is hiring a Parts Advisor/Parts Counterperson to join our high-volume Parts department. The role requires Monday through Saturday availability with an 8-hour day, up to 5 days per week.

You will assist customers, retail and wholesale, in selecting required parts in a friendly, professional, and efficient manner. The job involves achieving monthly sales and gross forecasts, recording parts transactions, and communicating ship/arrival times.

Qualifications

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Assist customers and internal teams with parts questions in person, via email, and over the phone.
• Communicate estimated parts ship and arrival times and provide support for technical parts questions.
• Accurately record parts transactions and data into the Dealer Management System.
• Prioritize and manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

Automotive industry experience

Customer service

Communication skills

Microsoft Office

Reynolds & Reynolds

Dealer Management System

POS systems

Tools

Reynolds & Reynolds

Dealer Management System

POS systems

Job description

Mercedes-Benz of Creve Coeur is hiring a Parts Advisor/Parts Counterperson to join our high-volume Parts department. The role requires Monday through Saturday availability with an 8-hour day, up to 5 days per week.

You will assist customers, retail and wholesale, in selecting required parts in a friendly, professional, and efficient manner. The job involves achieving monthly sales and gross forecasts, recording parts transactions, and communicating ship/arrival times.