Parts Advisor | Auto Parts Counter, Growth & Benefits

mileone; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Employee benefits

Employee Purchase Program

NextMile Scholarship Program

Employee Assistance Program

Job summary

MileOne Autogroup, a Mercedes-Benz dealership in Owings Mills, MD, seeks a Parts Advisor/Parts Counterperson to assist customers and internal teams, selecting required parts in a friendly, professional, and efficient manner. You will help achieve monthly sales and gross forecasts while soliciting new business.

The role offers a fast-paced environment with competitive compensation and advancement opportunities, plus exclusive employee benefits.

Qualifications

• 1–3 years of experience in automotive parts preferred.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office, Reynolds and Reynolds, and a Dealer Management System or POS systems.

Responsibilities

• Assist customers and internal teams with parts questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Skills

Customer service

Communication

Organization

Microsoft Office

POS systems

Tools

Reynolds and Reynolds

Dealer Management System

POS systems

Microsoft Office Suite

Job description

MileOne Autogroup, a Mercedes-Benz dealership in Owings Mills, MD, seeks a Parts Advisor/Parts Counterperson to assist customers and internal teams, selecting required parts in a friendly, professional, and efficient manner. You will help achieve monthly sales and gross forecasts while soliciting new business.

The role offers a fast-paced environment with competitive compensation and advancement opportunities, plus exclusive employee benefits.