Parts Advisor - Mercedes Benz Owings Mills

mileone; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Employee benefits

Employee Purchase Program

NextMile Scholarship Program

Employee Assistance Program

Job summary

MileOne Autogroup, a Mercedes-Benz dealership in Owings Mills, MD, seeks a Parts Advisor/Parts Counterperson to assist customers and internal teams, selecting required parts in a friendly, professional, and efficient manner. You will help achieve monthly sales and gross forecasts while soliciting new business.

The role offers a fast-paced environment with competitive compensation and advancement opportunities, plus exclusive employee benefits.

Qualifications

• 1–3 years of experience in automotive parts preferred.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office, Reynolds and Reynolds, and a Dealer Management System or POS systems.

Responsibilities

• Assist customers and internal teams with parts questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Skills

Customer service

Communication

Organization

Microsoft Office

POS systems

Tools

Reynolds and Reynolds

Dealer Management System

POS systems

Microsoft Office Suite

Job description

Job Description

Our high-volume automotive dealership Parts department is hiring a Parts Advisor/Parts Counterperson to join our team.

Summary

A Parts Advisor, will assist all customers, retail, and wholesale in selecting required parts in a friendly, professional, and efficient manner. A Parts Advisor be responsible for achieving monthly sales and gross forecasts as well as seeking out and soliciting business.

Experience Everything MileOne has to Offer

• Competitive compensation; $40,000 - $60,000
• Great opportunities for career advancement
• Positive, success driven work environment
• Robust OEM support

Our MileOne Employee Advantage

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Parts Advisor/Parts Counterperson Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Parts Advisor/Parts Counterperson Qualifications

• 1-3 years of experience in the automotive industry preferred
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills as well as organizational skills
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or Point of Sales (POS) systems

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne's applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.

Salary Range 40,000-60,000

Mercedes-Benz of Owings Mills