Parts Advisor

Royfossthornhill; Thornhill (KY); On-site; USD 28,000 - 57,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Team building and social events

Learning and development programs

Growth potential

Employee discount programs

Foss purchase and service program

Referral and recognition programs

Job summary

Roy Foss Motors - Thornhill is seeking a Parts Advisor to be the backbone of our parts department, supporting retail customers, wholesale accounts, and our internal service technicians with expert knowledge and high-energy service.

This role requires at least 1 year of automotive parts experience, familiarity with a Reynolds and Reynolds DMS (asset), and strong interpersonal, verbal, and written communication skills.

Qualifications

• At least 1 year of Automotive Parts experience.
• Experience using a DMS – Reynolds and Reynolds is an asset.
• Excellent interpersonal skills with an upbeat and engaging attitude.
• Strong verbal communication and writing skills.
• Organized with a strong attention to detail.
• Ability to follow set and standard procedures.
• Excellent time management skills and the ability to multi-task.
• Ability to work independently and take self-initiative.
• Basic computer skills and a comfort with learning new software and systems.
• Strong knowledge of automotive parts and technical/mechanical repairs.

Responsibilities

• Help customers select parts and provide high-quality service for retail, shop and wholesale accounts.
• Answer telephone calls and provide price quotes.
• Take orders for parts by telephone and at counters.
• Receive payments from retail customers.
• Handle customer concerns per dealership guidelines.
• Stock items, organize shelves, and maintain safe inventory.
• Manage inventory and stock levels.
• Deliver parts to wholesale accounts.
• Perform other duties as assigned by the Parts Manager.

Skills

Automotive parts

DMS Reynolds & Reynolds

Interpersonal skills

Verbal communication

Written communication

Detail oriented

Following procedures

Time management

Independent work

Computer literacy

Automotive parts knowledge

Tools

Reynolds & Reynolds DMS

Job description

Welcome to Foss Group of Companies — Where Values Drive Everything We Do

Forover 60 years, the Foss Group of Companies has been a leader in the automotiveindustry, home to two trusted brands: Roy Foss and Foss National Leasing.Our success is driven by our incredible team.These are dedicated and passionate individuals who embody our core valuesdaily, building a reputation for excellence in retail, fleet, service, andinnovation.

AtFoss Group of Companies, we are guided by five principles:

• Glad to be here – We show up with positivity and pride.
• Sweat the small stuff – Details matter, and we get themright.
• Show up for each other – We succeed as a team.
• Walk the talk – We lead by example.
• Set the standard – We raise the bar.

Weare proud of the long-standing relationships we've built with our clients,customers, and our team members. When you join Foss Group of Companies, you'rejoining a company that leads with heart, acts with integrity, and invests inyour growth. If you want a workplace where your impact is celebrated, you'vefound your next move.

Salary Range: $40,000.00- $80,000.00/yearly

About The Current Open Role

Roy Foss Motors - Thornhill is looking for a Parts Advisor to be the backbone of our parts department,supporting retail customers, wholesale accounts, and our internal servicetechnicians with expert knowledge and high-energy service.

What We're Looking For

• Efficiently help customers select parts and provideinternal and external customers (retail & shop) with high qualityservice; identifying and ordering the correct parts
• Answer telephone calls, provide price quotes any otherinformation needed
• Take orders for parts by telephone, technician counter,retail counter and wholesale accounts
• Receive payments from retail customers
• Handle customer concerns immediately and according tothe dealerships guidelines.
• Stock items by unpacking, arranging, and placing itemsin bins and on shelves; adjusting inventory system and assuring all safetyrisks
• Manage inventory and maintain stock levels
• Delivery of parts to wholesale accounts
• Other duties as assigned by the Parts Manager

Must be available to work Saturdays in accordance with dealership operating hours

What You'll Bring

• At least 1 year of Automotive Parts experience
• Experience using a DMS – Reynolds and Reynolds inparticular is an asset
• Excellent interpersonal skills with an upbeat andengaging attitude
• Strong verbal communication and writing skills
• Organized with a strong attention to detail
• Ability to follow set and standard procedures
• Excellent time management skills and the ability tomulti-task
• Ability to work independently and take self-initiative
• Basic computer skills and a comfort with learning newsoftware and systems
• Strong knowledge of automotive parts andtechnical/mechanical repairs

What We Offer:

• Competitive compensation and benefits package.
• Employee team building and social events.
• Learning and development programs for all team members.
• Growth potential within our organization.
• Employee discount programs.
• Foss purchase and service program.
• Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creating a workplacewhere everyone feels welcome and has the opportunity to thrive. We believe thata diverse and inclusive team is not only our strength, but it also drivesinnovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider allqualified applicants without regard to race, color, religion, gender, genderidentity or expression, sexual orientation, national origin, age, ordisability. Our commitment to equal opportunity extends to all aspects ofemployment, including hiring, training, promotion, compensation, and benefits.

Foss Group of Companies is committed to providing an inclusive,accessible work environment. In accordance with the Accessibility for Ontarianswith Disabilities Act (AODA), accommodations are available upon request forcandidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respectfor every employee and applicant.

Should you have any questions or concerns, you can reach out to [e-mail].