Director of Fleet & Commercial Operations

Royfossthornhill; Thornhill (KY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Employee discounts

Foss purchase and service program

Learning and development programs

Growth potential within our org

Job summary

Foss Group of Companies in Kentucky is seeking an experienced Director of Fleet & Commercial Operations to lead and grow the consolidated Fleet & Commercial Centre representing Chevrolet, Buick, GMC, Cadillac and Stellantis across three dealerships.

This role goes beyond fleet sales, building a complete commercial operation that guides customers from vehicle selection through upfitting, delivery, service and replacement with a customer-first mindset.

Qualifications

• Experience in automotive fleet, commercial vehicle, leasing or retail.
• Proven track record of leading high-performing teams.
• Knowledge of factory ordering and OEM fleet programs.
• Experience with major accounts, tenders or national customers.
• Strong financial, analytical and critical-thinking skills.
• Experience coordinating upfits, logistics and deliveries.
• Excellent communication and negotiation abilities.
• Customer-first mindset with strong attention to detail.

Responsibilities

• Lead and develop our fleet team.
• Create one fleet strategy across three dealerships.
• Establish account ownership and performance expectations.
• Grow strategic, national, government and small-business accounts.
• Manage OEM relationships, allocation and fleet programs.
• Oversee ordering, inventory, aging and floorplan exposure.
• Establish pricing and profitability standards.
• Develop work-ready vehicle and upfit packages.
• Coordinate logistics, upfitting and deliveries.
• Build a dedicated fleet service and parts offering.
• Manage the CRM, sales pipeline, marketing, budget and consolidated P&L.

Skills

Fleet management experience

Leadership

OEM programs knowledge

Key account management

Financial analysis

Job description

Director of Fleet & Commercial Operations

Welcome to Foss Group of Companies — Where Values DriveEverything We Do

For over 60 years, the Foss Group of Companies has been aleader in the automotive industry, home to two trusted brands: Roy Foss andFoss National Leasing. Our success is driven by our incredible team.These are dedicated and passionate individuals who embody our core valuesdaily, building a reputation for excellence in retail, fleet, service, andinnovation.

At Foss Group of Companies, we are guided by fiveprinciples:

• Glad to be here – We show up with positivityand pride.
• Sweat the small stuff – Details matter, andwe get them right.
• Show up for each other – We succeed as ateam.
• Walk the talk – We lead by example.
• Set the standard – We raise the bar.

We are proud of the long-standing relationships we've builtwith our clients, customers, and our team members. When you join Foss Group ofCompanies, you're joining a company that leads with heart, acts with integrity,and invests in your growth. If you want a workplace where your impact iscelebrated, you've found your next move.

Salary Range: Base + Bonus - OTE $150,000 - $200,000/yearly

About The Current Open Role

Build the Future of Fleet at Roy Foss

We are creating a consolidated Fleet& Commercial Centre representing Chevrolet, Buick, GMC, Cadillac andStellantis products across three dealerships.

We are looking for an experienced Director of Fleet &Commercial Operations to lead and grow this business.

This is more than a fleet sales role. The successfulcandidate will build a complete commercial operation supporting customersthrough vehicle selection, ordering, upfitting, delivery, service andreplacement.

Key Responsibilities

Reporting to the Vice President of Operations, the Directorwill:

• Lead and develop our fleet team
• Create one fleet strategy across threedealerships
• Establish clear account ownership andperformance expectations
• Grow strategic, national, government andsmall-business accounts
• Manage OEM relationships, allocation and fleetprograms
• Oversee ordering, inventory, aging and floorplanexposure
• Establish pricing and profitability standards
• Develop work-ready vehicle and upfit packages
• Coordinate logistics, upfitting and deliveries
• Build a dedicated fleet service and partsoffering
• Manage the CRM, sales pipeline, marketing,budget and consolidated P&L

How Success Will Be Measured

Key performance indicators will include:

• Fleet volume and gross profit
• New-account growth and customer retention
• Pipeline growth and quote-to-order conversion
• Tender wins and major-account growth
• Inventory aging and floorplan expense
• On-time delivery and upfit performance
• Fleet service and parts growth
• Receivables and forecast accuracy

The Ideal Candidate

You bring:

• Automotive fleet, commercial vehicle, leasing orretail experience
• A proven record of leading high-performing teams
• Knowledge of factory ordering and OEM fleetprograms
• Experience with major accounts, tenders ornational customers
• Strong financial, analytical andcritical-thinking skills
• Experience coordinating upfits, logistics anddeliveries
• Excellent communication and negotiationabilities
• A customer-first mindset and strong attention todetail

What Defines a Foss Leader

A Roy Foss leader understands the business from the groundup. They are knowledgeable, accountable, competitive and never complacent. Theythink critically, communicate clearly and believe exceptional customerexperiences create long-term success.

This is a unique opportunity to build a leading fleet andcommercial operation with the resources and customer base of an establishedautomotive group

What We Offer:

• Competitive compensation and benefits package.
• Employee team building and socialevents.
• Learning and development programs for all teammembers.
• Growth potential within our organization.
• Certification fees will be covered, ifrequired.
• Employee discount programs.
• Foss purchase and service program.
• Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creatinga workplace where everyone feels welcome and has the opportunity to thrive. Webelieve that a diverse and inclusive team is not only our strength, but it alsodrives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. Weconsider all qualified applicants without regard to race, color, religion,gender, gender identity or expression, sexual orientation, national origin,age, or disability. Our commitment to equal opportunity extends to all aspectsof employment, including hiring, training, promotion, compensation, andbenefits.

Foss Group of Companies is committed to providing aninclusive, accessible work environment. In accordance with the Accessibilityfor Ontarians with Disabilities Act (AODA), accommodations are available uponrequest for candidates taking part in all aspects of the recruitment andselection process.

We are committed to fostering a culture of fairness,equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reachout to [e-mail].