Parts Advisor

Fraza; Rochester Hills (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO

Health, dental, and 401k with match

Job summary

Fraza in Rochester Hills, MI is seeking a Parts Warehouse Associate to assist customers in identifying and procuring the correct parts for work orders while maintaining inventory control in the parts warehouse. The role supports technicians to complete and close work requests and orders, researching parts via catalogs and websites, and fulfilling orders.

The position requires a high school diploma or equivalent, at least one year of related experience, strong customer focus, and proficiency with

Qualifications

• High School Diploma or GED or relevant experience.
• Minimum of 1 year of experience in a related role.
• Strong customer focus in daily operations.
• Ability to navigate online parts catalog systems.
• High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel).

Responsibilities

• Assist external and internal customers to identify and procure the correct parts for work orders.
• Inventory control in parts warehouse.
• Work with technicians to complete and close work requests and orders.
• Research and order requested part(s) using different websites and catalogs.
• Helps receive parts, stocking, and fulfillment of orders.
• Assists with incoming calls and counter customers when needed.
• Removes and stocks items off vehicles.
• Performs other related duties as assigned.

Skills

Customer service

Inventory management

Order processing

Microsoft Office

Education

High School Diploma or GED

Job description

This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.
Perks of the Job:

• Monday - Friday morning shift
• PTO
• Benefits including health, dental and 401k with match

Principle Responsibilities:

• Assists external and internal customers to identify and procure the correct parts for work orders.
• Inventory control in parts warehouse.
• Work with technicians to complete and close work requests and orders.
• Research and order requested part(s) using different websites and catalogs.
• Helps receiving parts, stocking, and fulfillment of orders.
• Assists with incoming calls and counter customers when needed.
• Removes and stocks items off vehicles.
• Performs other related duties as assigned.

Education/Experience:

• High School Diploma or GED, or relevant experience
• Minimum of 1 year of experience
• Passion to bring strong customer focus to daily operations
• Ability to navigate a variety of online parts catalog systems
• High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)