Parts Advisor

Vitan Equipment; Rochester Hills (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Monday - Friday morning shift

PTO

Health, dental and 401k with match

Job summary

Vitan Equipment seeks a part associate to support our field service team by identifying and procuring the correct parts for work orders. You will help manage inventory in the parts warehouse and assist with fulfillment of orders.

You will research catalogs and websites to order requested parts, help with receiving and stocking, and assist with customer calls and counter service as needed. Strong computer skills and familiarity with MS Office are expected.

Qualifications

• High School Diploma or GED or relevant experience.
• 1 year of experience preferred.
• Strong customer focus for daily operations.
• Ability to navigate online parts catalogs.

Responsibilities

• Assists customers to identify and procure correct parts for work orders.
• Inventory control in parts warehouse.
• Work with technicians to complete and close work orders.
• Research and order parts using catalogs and websites.
• Help receiving, stocking, and fulfillment of orders.
• Answer incoming calls and assist counter customers as needed.
• Move and stock items off vehicles.
• Perform other related duties as assigned.

Skills

Customer service

Inventory control

Order processing

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.

Perks Of The Job

• Monday - Friday morning shift


• PTO


• Benefits including health, dental and 401k with match

Principle Responsibilities

• Assists external and internal customers to identify and procure the correct parts for work orders.


• Inventory control in parts warehouse.


• Work with technicians to complete and close work requests and orders.


• Research and order requested part(s) using different websites and catalogs.


• Helps receiving parts, stocking, and fulfillment of orders.


• Assists with incoming calls and counter customers when needed.


• Removes and stocks items off vehicles.


• Performs other related duties as assigned.

Education/Experience

• High School Diploma or GED, or relevant experience


• Minimum of 1 year of experience


• Passion to bring strong customer focus to daily operations


• Ability to navigate a variety of online parts catalog systems


• High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)