Parts Advisor

LeadCar Honda Yorkville; New York (NY); Sur place; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

401K Retirement Plan

Paid Time Off

Paid Holidays

Employee Discounts

Employee Referral Program

Training programs

Résumé du poste

LeadCar Honda Yorkville is seeking a Parts Advisor to join our Yorkville, NY team. In this role you will look up and sell auto parts to customers over the counter, by phone, and for shop use, while delivering parts to wholesale customers.

A company truck is used for local deliveries as required. The position offers an hourly wage of $19.00–$24.00 with a total rewards package including bonuses, commissions, and benefits.

Qualifications

• Minimum one year of experience in an automotive parts department or general sales.
• Strong customer-service orientation and ability to assess customer needs.
• Excellent verbal and written communication; professional demeanor.

Responsabilités

• Assist customers in selecting parts over the counter, shop, and phone.
• Provide price quotes and information; up-sell where appropriate.
• Process daily part orders and manage stock replenishment.
• Coordinate deliveries and returns; keep accurate records and invoicing.

Connaissances

Customer service

Communication skills

Time management

MS Excel

Outils

Dealership software

MS Excel

Description du poste

With an exceptional legacy passed on from its predecessors spanning all the way back to 1933, theLeadCar Honda Yorkville team brings a proven track record combined with an unmatched reputation for quality in the Yorkville, NY market area.

If you are ready to take your career to the next level, we are looking for a Parts Advisor to lead our team.

Earnings Potential:

The wage range for this role is $19.00 to $24.00 per hour. Hourly wage is just one part of our total rewards package which additionally includes performance bonus for eligible roles, commissions, and competitive benefits.

What We Offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance, and more!
• 401(K) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Continued training through the Company and our manufacturer

Job Summary:

Looks up and sells parts to all customers, over the counter, through the shop, and over the phone. Delivers auto parts to wholesale businesses using a company truck.

Primary Responsibilities:

• Assists all customers (retail, wholesale, internal, and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Orders parts daily.
• Puts stock away and stocks all department areas including quick lube and shop supplies areas.
• Completes perpetual inventory at management discretion.
• Pulls and fills orders from stock.
• Locates out-of-stock parts from outside source and submits an emergency order, when authorized by Parts Manager or Service Manager.
• Notifies the Service Advisor and the customer when special ordered parts have been received.
• Pulls "customer special orders", making sure all parts are tagged with customer names and job number.
• Makes sure all internal requests for parts are billed on service repair order or to a stock number.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so thatpurchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, and special order parts.
• Sets up orders for daily shipment, delivery, or pick-up.
• Directs shipping and receiving efforts to ensure timely processing.
• Picks-up and delivers parts and supplies needed for the dealership.
• Keeps delivery vehicle clean and informs Parts Manager of any needed maintenance or repairs.

Qualifications/Requirements:

• Minimum one year experience in an automotive parts department and general sales experience required.
• Must have knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards of service and evaluation of customer satisfaction.
• Must have the ability to establish productive, cooperative relationships with the public, vendors and all employees of the dealership.
• Strong computer aptitude, specifically with dealership management systems, factory computer systems and Excel required. Must utilize effective time management skills and demonstrate the ability to prioritize and handle multiple assignments at one time.
• Must have exceptional verbal and written communication skills.
• Travel to other Company locations along with our manufacturer's training and other relevant training courses required. Valid driver's license for occasional travel required.
• A professional appearance and manner consistent with the Company's culture must be maintained.

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing [e-mail].