Parts Advisor

New Flyer; Hayward (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in transportation solutions is seeking a detail-oriented Parts Advisor to support the Parts Department. Responsibilities include inventory management, parts order processing, and vendor communication, ensuring efficient service operations. This role offers competitive wages and comprehensive benefits from day one.

Benefits

401(k) with employer match

Health, dental, and vision coverage

Company Paid HSA Contribution

Employee Assistance Program

Paid holidays

Paid time off

Ongoing training and development

Qualifications

• 2-3 years of experience in a parts distribution environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist with daily activities in the Parts Department.
• Monitor and maintain proper inventory levels.
• Support technicians by locating and issuing required parts.

Skills

Organizational Skills

Communication

Customer Service

Education

High School Diploma

Job description

MCI is North America's leader in motor coaches for both the public and private markets. We are seeking a detail-oriented and proactive Parts Advisor to support the daily functions of the Parts Department. In this role, you'll be responsible for monitoring inventory, processing parts orders, supporting technicians, and maintaining vendor relationships. You'll help ensure parts are available and organized to keep service operations running efficiently.

What You'll Do:

• Assist with the coordination of daily activities within the Parts Department
• Support technicians and retail customers by locating and issuing required parts
• Monitor and maintain proper inventory levels, including adjusting min/max stock thresholds
• Communicate and work closely with vendors to ensure timely and accurate orders
• Keep the parts room and warehouse clean, organized, and well-stocked
• Conduct cycle counts and track parts cores weekly
• Retain and ship warranty parts and generate warranty-related reports
• Participate in daily QAS (Quality Assurance System) meetings and shop turnover updates
• Process invoices and update daily OTC (over-the-counter) sales sheets
• Review and follow up on open purchase orders and credit card reports weekly
• Deliver parts to workstations as directed by the Shop Supervisor

What You Need to Be Successful:

• High School Diploma or equivalent
• 2-3 years of experience in a parts distribution environment
• Strong organizational skills and attention to detail
• Good communication and customer service skills
• Ability to work in a team-oriented, fast-paced environment

Why Join Our Team:

• Benefits starting day one of employment!
• Competitive Wages
• Comprehensive Benefits Package: Eligible for benefits on the first day of employment, including:
• 401(k) with employer match
• Health, dental, and vision coverage
• Basic dental option with a $0 paycheck contribution available
• Vision plan with $0 paycheck contribution
• Company Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
• Company-paid Basic Life, AD&D, and short-term disability insurance
• Employee Assistance Program
• Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
• Paid holidays
• Paid time off
• Modern Work Environment: Work in clean, state-of-the-art facilities with the latest tools and technologies.
• Career Growth: Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.

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