Parts Advisor

Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage; Anchorage (AK); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid Holidays & PTO

Short and Long-term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee stock purchase plan

Lithia Learning Center

Vehicle purchase discounts

Wellness programs

Job summary

Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage is seeking a Parts Advisor who delivers outstanding customer service and helps technicians find the right parts. The job requires flexibility to work evenings, weekends, and holidays.

You will source, order, and track parts, maintain inventory, and build relationships with customers and vendors while contributing to a collaborative team that values your contributions.

Qualifications

• 1+ years of customer service experience in automotive or retail.
• Willingness to learn and grow within a dealership environment.
• Comfortable using dealership software and computers.

Responsibilities

• Deliver outstanding customer service by helping customers and technicians find the right parts and accessories.
• Assist customers, vendors, and team members in person and over the phone.
• Work with the Service Department to ensure parts are available for vehicle repairs.
• Source, order, and track parts to meet customer and needs.
• Receive, inspect, stock, and organize inventory.
• Maintain accurate inventory records and support ongoing inventory control processes.
• Process customer payments, returns, warranties, and core returns.
• Keep the parts department, counters, and stock areas clean, organized, and customer-ready.
• Build relationships with customers and vendors.
• Contribute to a collaborative team environment focused on delivering an ownership experience.

Skills

Customer service

Team player

Organized

Education

High School diploma or equivalent

Tools

Dealership software

Job description

Dealership: L0106 Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage Lithia Chrysler Jeep Dodge RAM Fiat of Anchorage Hiring: Parts Advisor

Pay: $38k - $60k Annually - Commission - Earnings Based on Your Performance

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

At Lithia CJDRF of Anchorage, we’re building more than a dealership, we’re building careers. We believe great people improve great results, which is why we invest in our team through growth opportunities, supportive leadership, and a culture built on respect and teamwork. As a Parts Advisor, you’ll help deliver a customer experience while working with a team that values your contributions and encourages your success. If you’re motivated, customer-focused, and ready to grow with a company that invests in your future, we’d love to meet you.

What You’ll Do

• Deliver outstanding customer service by helping customers and technicians find the right parts and accessories.
• Assist customers, vendors, and team members in person and over the phone.
• Work with the Service Department to ensure parts are available for vehicle repairs.
• Source, order, and track parts to meet customer and needs.
• Receive, inspect, stock, and organize inventory.
• Maintain accurate inventory records and support ongoing inventory control processes.
• Process customer payments, returns, warranties, and core returns.
• Keep the parts department, counters, and stock areas clean, organized, and customer‑ready.
• Build relationships with customers and vendors.
• Contribute to a collaborative team environment focused on delivering an ownership experience.

What You’ll Bring

• 1+ years of experience delivering outstanding customer service and creating a great experience for every customer.
• Previous Parts Advisor experience is preferred, but a willingness to learn and grow is just as important.
• Basic knowledge of automotive parts, components, and vehicle systems.
• Build lasting relationships with customers and team members.
• Comfortable using computers and dealership software to research, source, and track parts.
• A team‑first mindset.
• Be organized, prioritize tasks in a fast‑paced environment.
• Automotive dealership or service department experience.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle‑ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug‑free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!