Parts Administrator

HomeServe USA; Reading (Berks County); On-site; USD 35,000 - 52,000; Full time

Job summary

HomeServe USA Corp. is seeking a Parts Administrator in Reading, PA to handle issuing POs, ordering HVAC parts, tracking ETA for parts, and researching warranty parts. You will quote repairs for non-policy customers, schedule follow-up calls/repairs, and maintain accurate records.

Strong organization, detail-orientation, and communication are essential. Qualifications include a High School Diploma, proficiency with MS Windows/Microsoft Office, and a typing speed of at least 30 wpm.

Qualifications

• High School Diploma required.
• Proficient in MS Windows, MS Suite, and MS Outlook.
• Typing speed of at least 30 wpm preferred.
• Strong organizational and multitasking abilities.
• HVAC industry experience a plus.

Responsibilities

• Issuing, receiving, and batching PO’s.
• Ordering HVAC parts for customer’s equipment.
• Conduct semi-yearly physical inventories and quarterly spot checks.
• Following up with customers on estimated time arrival for parts.
• Researching warranty parts.
• Quoting repairs with non-policy customers.
• Scheduling follow up calls/repairs with the customer.
• Returning customer’s calls to discuss timeline on their part/repairs.
• Researching backordered parts/materials.
• Reviewing parts reports.
• Ensuring area is kept clean, organized, and safe.
• Other miscellaneous office duties or project as assigned.

Skills

Strong analytical, verbal and written

Work under pressure

Type at least 30 wpm

MS Windows, MS Suite, MS Outlook

Education

High School Diploma

Tools

MS Office

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Parts Administrator

• Posted on November 7, 2026

Locations

Showing 1 location

Reading, PA 19605, USA

• Non-Union Non-Contact Center
• Full-Time
• Requisition #: PARTS008728

Description

Position Overview:

Duties for the Parts Administrator will include issuing Pos, ordering HVAC parts for customer’s equipment, following up with customers on estimated time arrival for parts, researching warranty parts and following up on credits, quoting repairs with non-policy customers, scheduling follow up calls/repairs with the customer, and other duties as assigned.

Responsibilities:

• Issuing, receiving, and batching PO’s.
• Ordering HVAC parts for customer’s equipment.
• Conduct semi-yearly physical inventories and quarterly spot checks.
• Following up with customers on estimated time arrival for parts.
• Researching warranty parts.
• Quoting repair with non-policy customers.
• Scheduling follow up call/repairs with the customer.
• Returning customer’s calls to discuss timeline on their part/repairs.
• Researching backordered parts/materials.
• Reviewing parts reports.
• Ensuring area is kept clean, organized, and safe.”c
• Other miscellaneous office duties or project as assigned.

Job Requirements:

• High School Diploma required.
• Competency in MS Windows, MS Suite, and MS Outlook.
• Ability to type a minimum of 30 wpm is preferred.
• Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks.
• Ability to work independently.
• Strong analytical, verbal, and written communication and interpersonal skills.
• Experience in HVAC business a plus.
• Ability to work overtime during month-end and peak heating and cooling seasons is a must.

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

#HSES

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.