Parts Administrator

PT Holdings LLC; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Paid Holidays and Vacation

Advancement Opportunities

Medical, Dental, and Vision Insurance

401(k)

Long and Short Term Disability

Life Insurance

Job summary

Whaley Foodservice, LLC is seeking an experienced Parts Administrator to handle daily, weekly, and monthly parts and inventory needs at our Raleigh branch. The role involves processing orders, handling returns, and generating purchase orders while ensuring accurate inventory control.

The ideal candidate has 2+ years in parts/administrative support, strong Windows skills (Word, Excel, Access), and a customer-focused, organized, and proactive mindset.

Qualifications

• 2+ years of experience in Parts / Administrative Assistant in a service-oriented business.
• Inventory experience is a plus.
• Windows-based computer skills including Word, Excel, and Access.
• Strong work ethic.
• Strong organizational skills.
• Good customer service skills.
• Ability to handle multiple tasks simultaneously.
• Positive attitude.

Responsibilities

• Answer a high volume of incoming customer calls.
• Open parts orders in the computer system as needed.
• Close parts orders for billing upon completion of order.
• Assist in resolving customer issues.
• Process return of warranty parts to corporate warranty department.
• Run daily and monthly reports and submit to corporate office.
• Research part requirements using computer system and catalogs.
• Check parts in and out of inventory to ensure accurate control.
• Maintain records on parts usage and returns to corporate warehouse.
• Ship and receive parts and equipment for the branch.
• Keep parts stock clean and organized.
• Generate accurate purchase orders for parts to corporate office and outside vendors.

Skills

Customer service

Organizational skills

multitasking

Positive attitude

Strong work ethic

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Whaley Foodservice, LLC is currently searching for an experienced Parts Administrator to join our team. This position is responsible for meeting the daily, weekly, and monthly parts and inventory needs of the branch location.

Responsibilities

• Answers high volume of incoming customer calls.
• Opens parts orders as needed in the computer system.
• Closes parts orders for billing upon completion of order using the computer system.
• Assists in resolving customer issues.
• Processes return of warranty parts to corporate warranty department.
• Runs daily and monthly reports. Submits reports as required to corporate office.
• Researches part requirements using computer system and equipment catalogs.
• Checks parts in and out of inventory at the branch location to ensure accurate inventory control.
• Maintains records on parts usage and return parts as appropriate to corporate warehouse.
• Ships and receives parts and equipment for the branch.
• Keeps parts stock clean and organized.
• Generates accurate purchase orders for parts to corporate office and outside vendors.

Requirements

• Two (2) or more years of experience in Parts / Administrative Assistant with a service-oriented business.
• Previous experience working with inventory is a plus.
• Strong Windows-based computer skills including Microsoft Word, Excel, and Access.
• Strong work ethic.
• Strong organization skills.
• Good customer service skills.
• Ability to handle multiple tasks simultaneously.
• Positive attitude.

Benefits

• Competitive Salary (based on experience)
• Paid Holidays and Vacation
• Advancement Opportunities
• Medical, Dental, and Vision Insurance
• 401(k)
• Long and Short Term Disability (company paid)
• Life Insurance (company paid)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.