Parts Administrator

Whaley Foodservice; Raleigh (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Paid holidays and vacation

Advancement opportunities

Medical, dental, and vision insurance

401(k)

Disability insurance (company paid)

Life insurance (company paid)

Job summary

Whaley Foodservice, LLC is seeking an experienced Parts Administrator to support daily inventory and parts order activities at the Raleigh branch. You will answer customer calls, open and close parts orders, and collaborate with the corporate office to ensure accurate billing and reporting.

Ideal candidates have 2+ years in parts or administrative roles, strong Windows skills (Word, Excel, Access), excellent organization, and a customer‑service mindset.

Qualifications

• Two or more years of experience in Parts/Administrative Assistant.
• Experience with inventory is a plus.
• Proficient Windows-based suite: Word, Excel and Access.
• Strong work ethic, organization and customer service.
• Ability to handle multiple tasks simultaneously with a positive attitude.

Responsibilities

• Answers high volume of incoming customer calls.
• Opens parts orders in the computer system.
• Closes parts orders for billing upon completion.
• Assists in resolving customer issues.
• Processes return of warranty parts to corporate warranty department.
• Runs daily and monthly reports; submits reports to corporate.
• Researches part requirements using computer system and catalogs.
• Checks parts in and out of inventory for accurate control.
• Maintains records on parts usage and returns to warehouse.
• Ships and receives parts and equipment for the branch.
• Keeps parts stock clean and organized.
• Generates accurate purchase orders to corporate and vendors.

Skills

Windows skills

Microsoft Word

Microsoft Excel

Microsoft Access

Strong work ethic

Strong organization

Customer service

multitasking

Job description

Whaley Foodservice, LLC is currently searching for an experienced Parts Administrator to join our team. This position is responsible for meeting the daily, weekly and monthly parts and inventory needs of the branch location.

Responsibilities

• Answers high volume of incoming customer calls.
• Opens parts orders as needed in the computer system.
• Closes parts orders for billing upon completion of order using the computer system.
• Assists in resolving customer issues.
• Processes return of warranty parts to corporate warranty department.
• Runs daily and monthly reports. Submit reports as required to corporate office.
• Researches part requirements using computer system and equipment catalogs.
• Checks parts in and out of inventory at the branch location to ensure accurate inventory control.
• Maintains records on parts usage and return parts as appropriate to corporate warehouse.
• Ships and receives parts and equipment for the branch.
• Keeps parts stock clean and organized.
• Generates accurate purchase orders for parts to corporate office and outside vendors.

Requirements

• Two (2) or more years of experience in Parts / Administrative Assistant with a service‑oriented business.
• Previous experience working with inventory is a plus.
• Strong Windows‑based computer skills including Microsoft Word, Excel and Access.
• Strong work ethic.
• Strong organization skills.
• Good customer service skills.
• Ability to handle multiple tasks simultaneously.
• A positive attitude.

Benefits

• Competitive salary (based on experience).
• Paid holidays and vacation.
• Advancement opportunities.
• Medical, dental, and vision insurance.
• 401(k).
• Long and short‑term disability (company paid).
• Life insurance (company paid).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.