HVACR Parts Administrator

c3ffde57dbe0ec1097daaca2ca961902; Chesapeake (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Competitive salary

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k)

Career advancement opportunities

Great work environment

Great work environment

Career advancement opportunities

Job summary

A well-established organization is seeking a parts office clerk in Chesapeake, Virginia. This role requires handling customer inquiries, managing orders and returns for HVAC and restaurant equipment, and maintaining detailed records. Candidates should possess excellent customer service skills, strong organizational abilities, and be able to thrive in a fast-paced office environment. Familiarity with Microsoft Office is preferred, and attention to detail is critical for success in this position. Competitive compensation and a supportive work environment are offered.

Qualifications

• Experience in ordering and returning parts for HVAC and refrigeration is required.
• Excellent customer service skills and multi-tasking ability are needed.
• Strong organizational skills and attention to detail are essential.
• Experience with HVAC or parts supply helpful.

Responsibilities

• Answer phones and assist customers with questions.
• Return and order parts as needed.
• Check on overdue parts and maintain communication with customers.
• Maintain records of transactions, either physical or electronic.
• Order parts for jobs and receive them as they arrive.
• Enter purchase orders and follow up as needed.

Skills

Customer service skills

Strong communication skills

Organizational skills

Time management skills

Tools

Microsoft Office

ESC

Job description

Benefits

• Paid vacation
• Competitive salary
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• 401(k)
• Benefits/Perks
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a parts office clerk to join our team! As a parts office clerk, you will answer the phones, direct calls, and handle customer questions. Your main job will be ordering and returning parts for HVAC/ refrigeration, and restaurant equipment. Experience in this type of work is required. The candidate must be able to multi-task and pay very close attention to detail. The ideal candidate must have excellent customer service skills, experience working in an office environment, and strong organizational skills and must be a team player.

Responsibilities

• Answer phones, assist customers with questions, and direct calls
• Returning parts, ordering parts.
• Checking on parts past due that haven't come in. Contacting the customers paying close attention to detail.
• Maintain records, either physical or electronic, of business transactions
• Ordering parts for jobs.
• Receiving parts in.
• Entering PO's and follow up with the report.

Qualifications

• Great customer service skills
• Strong Communication Skills
• Strong organizational and time management skills
• Familiarity with computer programs, such as Microsoft Office and ESC would be helpful but not mandatory.