Parton's Live Server [YR]

Ultipro; Nashville, Northern (TN, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Herschend's Dolly Parton’s Song Teller Hotel in downtown Nashville is seeking a enthusiastic Server to join our restaurant operations team. You will support opening and service, ensure guest satisfaction, and collaborate with hosts, vendors, and colleagues to deliver memorable experiences.

The ideal candidate has at least 6 months of server experience, is comfortable with POS systems, and can obtain Serve Safe/TABC certification.

Qualifications

• 6 months of previous job-related experience (server) preferred.
• Must be able to obtain Serve Safe/TABC Server Certification.
• Must be at least 21 years old.

Responsibilities

• Check daily objectives with Manager.
• Set up and close dining spaces with accuracy; stock supplies.
• Inspect dining room for cleanliness and readiness.
• Provide excellent dining experiences through proper steps of service.
• Know beverage menu including spirits, wine, beer, and non-alcoholic offerings; maintain knowledge of food menu.
• Maintain a clean, sanitary environment per health codes.
• Perform service, busser and runner duties as needed.
• Be willing to work in other disciplines within the department as directed by management.
• Use POS accurately and process card transactions as directed.
• Participate in upsell strategies and daily lineups.
• Adhere to service standards and training throughout service.

Skills

Basic computer knowledge

Job description

Herschend isseekingaenthusiasticand talented Server toadd to ourrestaurantoperationsteamforour newest hospitality venture, Dolly Parton’sSongTeller Hotel, locatedin the heart of Downtown Nashville.The ideal candidate is driven toprovideexcellentdiningexperiencesfor our guests through proper steps of service andmaintaina great workenvironment for our fellow hosts and vendorsatParton’s Live, a114 seatlistening room on the 2 nd floor of the hotel.

Inspired by Dolly Parton's epic career and trailblazing spirit, SongTellerHotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.

TheParton’s LiveServerpositionprovides a unique opportunity for the right individualtobe involvedinopeningrestaurantoperationseffortsfor Dolly Parton’sSongTellerHotel featuring245rooms,twoF&BEntertainmentvenues, amarket,andDolly Parton’s Museum.This positionis driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique offerings.The recipe for the rightServerwill be equal parts curious learner, innovator, administrator,mentorand motivator.Toachieve success in this role,one must drive results while adhering to ourHeartspitality®culture.This positionrequires genuine passion for storytelling through music- fitting for a space inspired by one of Nashville’s most legendary artists.

SongTellerHotel Nashville is more than just a place to rest yourhead,it'sa hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor -it'san experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Checks with Manager for dailyobjectives
• Properly settingup/closing downthe dining spaceswith accuracy and ensuring all necessary supplies are stocked
• Inspectsdining roomfor cleanliness
• Provide excellent dining experiences for our guests through proper steps of service
• Maintain a thorough knowledge of the beverage menu including spirits, wine, beer, and non‑alcoholic offerings
• Maintain a thorough knowledge of the food menu
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service,busserand runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately. Handles card transactions as directed
• Participate in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.

QUALIFICATIONS

• 6 months ofpreviousjob-related experience, Preferred
• Must be able to obtain Serve Safe/TABCServer Certification
• Must be at least 21 years old
• Basic computer knowledge and usage preferred
• Must pass a pre-employment background check

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND

Dolly Parton’sSongTellerHotel is thenewest hospitality ventureof Herschend, theworld’s largest family-owned themed attractions companythat’sbeen Bringing Families Closer Together by Creating Memories Worth Repeating ® for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend’s commitment that every guest leaves with two things: a smile and a deeper connection with one another.

The heart of Herschend’s success has long been the world-renowned hospitalitythat’srooted in our DNA. We call itHeartspitality®.It’s a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities.

As anequal-opportunityemployer, we strive to provide environments where every host, guest, and partnerfeelwelcome, valued, and loved. Wefirmly believethat words and actions matter, which is why all individuals areto be treatedequally and with respect.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.