Listening Lobby Server

Ultipro; Nashville (TN); On-site; USD 17,000 - 26,000; Full time

Job summary

Dolly Parton’s SongTeller Hotel in Nashville is seeking an enthusiastic Server to join our Listening Lobby dining team. The role supports opening restaurant operations for our new hospitality venture, delivering excellent dining experiences and welcoming guests in a unique Dolly-inspired setting.

Ideal candidates bring a passion for music and cocktails, are at least 21, and can obtain Serve Safe/TABC certification.

Qualifications

• 6 months of previous job-related experience, Preferred
• Must be able to obtain Serve Safe/TABC Server Certification
• Must be at least 21 years old
• Basic computer knowledge and usage preferred
• Must pass a pre-employment background check

Responsibilities

• Checks with Manager for daily objectives
• Properly setting up/closing down the dining spaces with accuracy and ensuring all necessary supplies are stocked
• Provide excellent dining experiences for our guests through proper steps of service
• Maintain a thorough knowledge of the beverage menu including spirits, wine, beer, and non-alcoholic offerings
• Maintain a thorough knowledge of the food menu
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service, busser and runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately. Handles card transactions as directed
• Participate in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

Skills

Customer service

Hospitality

Teamwork

Tools

POS system

Job description

Herschend isseekingaenthusiastic and talented Server toadd to ourrestaurantoperationsteamforour newest hospitality venture, Dolly Parton’sSongTeller Hotel, locatedin the heart of Downtown Nashville.The ideal candidate is driven toprovideexcellentdiningexperiencesfor our guests through proper steps of service andmaintaina great workenvironment for our fellow hosts and vendorsatour Listening Lobby,our daytimespace for bites and beverages.

Inspired by Dolly Parton's epic career and trailblazing spirit, SongTellerHotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.

TheListening LobbyServerpositionprovides a unique opportunity for the right individualtobe involvedinopeningrestaurant operationseffortsfor Dolly Parton’sSongTellerHotel featuring245rooms,twoF&BEntertainmentvenues, amarket,andDolly Parton’s Museum.This positionis driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique bar offerings.The recipe for the rightServerwill be equal parts curious learner, innovator, administrator,mentorand motivator.Toachieve success in this role,one must drive results while adhering to ourHeartspitality®culture.This positionrequires genuine passion for musicand cocktails, as thelistening lobbywill feature acousticperformances!

SongTellerHotel Nashville is more than just a place to rest yourhead,it'sa hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor -it'san experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Checks with Manager for daily objectives
• Properly settingup/closing downthe dining spaces with accuracy and ensuring all necessary supplies are stocked
• Provide excellent dining experiences for our guests through proper steps of service
• Maintain a thorough knowledge of the beverage menu including spirits, wine, beer, and non-alcoholic offerings
• Maintain a thorough knowledge of the food menu
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service,busserand runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• UsesPOS accurately. Handles card transactions as directed
• Participate in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.

QUALIFICATIONS

• 6 months ofpreviousjob-related experience, Preferred
• Must be able to obtain Serve Safe/TABC Server Certification
• Must be at least 21 years old
• Basic computer knowledge and usage preferred
• Must pass a pre-employment background check

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND

Dolly Parton’sSongTellerHotel is thenewest hospitality ventureof Herschend, theworld’s largest family-owned themed attractions companythat’sbeen Bringing Families Closer Together by Creating Memories Worth Repeating ® for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend’s commitment that every guest leaves with two things: a smile and a deeper connection with one another.

The heart of Herschend’s success has long been the world-renowned hospitalitythat’srooted in ourDNA. We call itHeartspitality®.It’sa unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities.

As anequal-opportunityemployer, we strive to provide environments where every host, guest, and partnerfeelwelcome, valued, and loved. Wefirmly believethat words and actions matter, which is why all individuals areto be treatedequally and with respect.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.