Partner Program Manager

BCforward; United States; Remote; USD 83,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

BCforward is seeking a results‑driven Partner Program Manager for a remote, enterprise-focused role. You will lead a third‑party partner go‑to‑market program for a paid support offering, translating strategy into actionable engagement plans and managing the partner sales pipeline to drive revenue growth.

You will develop sales enablement materials, coordinate cross‑functional teams across regions such as India and Latin America, and forecast pipeline while addressing risks and operational

Qualifications

• 10+ years of experience in program management, partner management, go‑to‑market strategy, or management consulting.
• Proven experience managing complex, cross‑functional programs with multiple stakeholders and dependencies.
• Experience managing sales or partner pipelines, including forecasting, performance tracking, and conversion metrics.
• Strong experience developing executive presentations, business cases, and sales enablement materials.
• Excellent written and verbal communication skills, including the ability to communicate program status, risks, and recommendations to senior stakeholders.
• Bachelor's degree required; an engineering degree is preferred.

Responsibilities

• Build and manage the partner sales pipeline, including opportunity tracking, stage progression, weekly forecasts, and conversion targets.
• Evaluate and prioritize prospective partners based on business potential, partner spending, customer volume, and support demand.
• Develop partner facing sales materials, including presentations, one-pagers, FAQs, pricing comparisons, and objection‑handling guides.
• Coordinate partner outreach and regional sales presentations in collaboration with strategic partnership teams, across India and Latin America.
• Partner with Sales, Partnerships, and Operations teams to align support capacity, service‑level commitments, revenue forecasts, and execution plans.
• Collaborate with Legal and Sales Operations on partner contract requirements and commercial arrangements.
• Identify and manage program risks, assumptions, issues, and dependencies, escalating blockers with clear recommendations.
• Prepare weekly status updates and monthly business reviews covering pipeline health, partner conversions, and revenue performance.
• Develop and maintain program playbooks, operating procedures, and scalable processes to support continued growth.

Skills

Program management

Partner management

Go-to-market strategy

Forecasting

Sales enablement

Executive presentations

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree (engineering preferred)

Job description

BCforward is currently seeking a highly motivated Partner Program Manager for a Remote Opportunity

Position Title: Partner Program Manager

Location: Remote

Anticipated Start Date: ASAP

Please note this is the target date, and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months

Job Type: Remote

Salary Range: $60/hr.- $62/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Summary:

We are seeking an experienced Program Manager to lead a third-party partner go-to-market program for an enterprise paid support offering within a leading global technology organization.

In this role, you will help expand a paid support service through a network of business partners. You will translate business strategy into actionable partner engagement plans, manage the partner sales pipeline, develop sales enablement materials, and coordinate cross-functional teams to drive partner adoption, revenue growth, and successful program execution.

This is a hands‑on role suited to a commercially minded program manager who excels at stakeholder management, go‑to‑market execution, pipeline forecasting, and operational planning.

Key Responsibilities

• Build and manage the partner sales pipeline, including opportunity tracking, stage progression, weekly forecasts, and conversion targets.
• Evaluate and prioritize prospective partners based on business potential, partner spending, customer volume, and support demand.
• Develop partner‑facing sales materials, including presentations, one‑pagers, FAQs, pricing comparisons, and objection‑handling guides.
• Coordinate partner outreach and regional sales presentations in collaboration with strategic partnership teams, particularly across India and Latin America.
• Partner with Sales, Partnerships, and Operations teams to align support capacity, service‑level commitments, revenue forecasts, and execution plans.
• Collaborate with Legal and Sales Operations on partner contract requirements and commercial arrangements.
• Identify and manage program risks, assumptions, issues, and dependencies, escalating blockers with clear recommendations.
• Prepare weekly status updates and monthly business reviews covering pipeline health, partner conversions, and revenue performance.
• Develop and maintain program playbooks, operating procedures, and scalable processes to support continued growth.

Required Qualifications

• 10+ years of experience in program management, partner management, go‑to‑market strategy, or management consulting.
• Proven experience managing complex, cross‑functional programs with multiple stakeholders and dependencies.
• Experience managing sales or partner pipelines, including forecasting, performance tracking, and conversion metrics.
• Strong experience developing executive presentations, business cases, and sales enablement materials.
• Excellent written and verbal communication skills, including the ability to communicate program status, risks, and recommendations to senior stakeholders.
• Bachelor's degree required; an engineering degree is preferred.

Preferred Qualifications

• Experience with partner‑led B2B services, technology partnerships, or enterprise solutions.
• Familiarity with business messaging platforms, including the WhatsApp Business Platform.
• Experience with paid‑service pricing, commercial contracts, revenue forecasting, or support service‑level agreements.
• Experience coordinating programs across multiple regions and markets.
• Familiarity with AI‑enabled workflows and process automation.
• Fluency in Spanish or Portuguese.
• Previous experience working at Meta is a plus.

What Makes This Opportunity Interesting?

• Strategic impact: Help scale an enterprise paid support offering through a growing partner ecosystem.
• Commercial ownership: Influence partner acquisition, conversion, pricing feedback, and revenue performance.
• Cross‑functional exposure: Work closely with Partnerships, Sales, Operations, Legal, and senior business leaders.
• International scope: Support go‑to‑market activities across diverse markets, including India and Latin America.
• Program‑building opportunity: Establish scalable processes, sales playbooks, and operating mechanisms for a growing business initiative.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer‑provided group life, voluntary life insurance, short‑term disability, long‑term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black‑owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.