Partner Success & Sales Coordinator (Onsite)

Ground Up International; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k plan & recognition programs

Paid vacation, holidays

Eternal Summer Fridays, birthdays off

Friendly, creative & collaborative

Equal opportunity employer

Job summary

Ground Up International is seeking a Sales Assistant to support our Sales team and retail/brand partners. The role involves onboarding partners, creating item setups, processing orders, and producing reports.

You will coordinate with internal teams to ensure smooth launches and ongoing support in a fast-paced, collaborative environment. Ideal candidates have a Bachelor’s degree and 2+ years in partner support or sales operations, with strong organization and communication skills.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• 2+ years of experience in partner support, account coordination, customer success, or sales operations.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Serve as a day-to-day contact for retail and brand partner inquiries and provide timely follow-up.
• Support Sales and cross-functional teams to build strong partner relationships and understand partner needs.
• Assist with onboarding new retail partners and brand programs, including account setup and order flow.
• Create and maintain item setups, POs, and sales orders in internal systems.
• Submit, track, and revise sales orders to ensure on-time execution.
• Manage open PO and oversold reports and flag issues to the Sales team.
• Provide operational and administrative support across accounts.
• Prepare partner-facing materials, reports, and presentations.
• Monitor timelines and deliverables to keep partner programs on track.
• Maintain partner records, track KPIs, and identify process improvements.

Skills

Strong organizational skills

Communication skills

Interpersonal skills

Multi-tasking

Microsoft Office

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

Microsoft Office Suite

Job description

Ground Up International is seeking a Sales Assistant to support our Sales team and retail/brand partners. The role involves onboarding partners, creating item setups, processing orders, and producing reports.

You will coordinate with internal teams to ensure smooth launches and ongoing support in a fast-paced, collaborative environment. Ideal candidates have a Bachelor’s degree and 2+ years in partner support or sales operations, with strong organization and communication skills.