Partner Success Manager – Data-Driven Client Experience

GoodLeap; Roseville (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

GoodLeap, a technology company delivering financing and software for sustainable solutions, seeks a Client Support Manager in Roseville, CA. You will work with partners to enhance the customer experience using Big Data and analytics.

Responsibilities include conducting partner audits, managing partner pipelines, and ensuring GoodLeap standards are met while keeping customers informed and satisfied.

Responsibilities

• Leverage Big Data to identify areas of improvement with partners and drive customer experience enhancements.
• Perform partner audits and manage partner pipelines to align with GoodLeap standards.
• Collaborate with teams to deliver reliable, friendly financing and software solutions for customers.

Job description

GoodLeap, a technology company delivering financing and software for sustainable solutions, seeks a Client Support Manager in Roseville, CA. You will work with partners to enhance the customer experience using Big Data and analytics.

Responsibilities include conducting partner audits, managing partner pipelines, and ensuring GoodLeap standards are met while keeping customers informed and satisfied.