Partner Success Manager

Breach Secure Now; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full health & dental coverage

401(k) with match

Paid holidays & PTO

Advancement potential in a fast-scaling company

Job summary

A leading cybersecurity training provider in the United States is looking for a Partner Success Manager to join their Sales team. This remote position focuses on guiding Managed Service Provider partners to achieve growth through product adoption and strategic advice. Candidates should have B2B SaaS experience and strong organizational skills. The role demands autonomy while managing a dynamic business portfolio, ensuring partners maximize value from the company's offerings, including AI training modules. Compensation includes base salary plus uncapped commission and benefits.

Qualifications

• 3+ years in a partner-facing or account management role within B2B SaaS.
• Experience in channel sales or the MSP space is preferable.
• Strong organizational skills and self-starter mindset are required.

Responsibilities

• Own and expand a portfolio of SMB and mid-market MSPs through proactive outreach.
• Champion AI productivity training and security awareness platform.
• Consult as a trusted advisor by mapping solutions to partner growth goals.
• Deliver demos and strategy sessions to showcase product updates.
• Collaborate with internal teams to resolve partner issues.
• Manage pipeline and track KPIs using CRM systems.

Skills

Partner-facing experience

Account management

B2B SaaS knowledge

Technical selling

CRM proficiency (Salesforce preferred)

Job description

Breach Secure Now is hiring a Partner Success Manager to join our Sales team. As a Partner Success Manager, you'll be the strategic growth advisor for your assigned Managed Service Provider (MSP) partners. You’ll own a large, dynamic book of business, guiding partners on how to deepen adoption, unlock new revenue opportunities, and integrate BSN’s offerings into their go-to-market and client service models.

You’ll combine consultative selling, product education, and coaching to help partners get the most out of BSN’s expanding platform, including our latest AI training modules, tools, and client-facing enablement resources.

This is a quota-carrying, remote position with a focus on expansion (upsell/cross-sell) across a defined set of existing MSP clients.

What You’ll Do

• Grow Partner Accounts- Own and expand a portfolio of SMB and mid-market MSPs through proactive outreach, regular check-ins, product recommendations, and strategic guidance.
• Drive Adoption of AI & Security Offerings- Champion BSN’s AI productivity training, security awareness platform, compliance solutions, and partner-facing enablement tools. Position new and underutilized modules to drive results for the MSP and their clients.
• Consult with a Purpose- Act as a trusted advisor by understanding each partner’s business model, service stack, and growth goals—then mapping BSN solutions to accelerate those outcomes.
• Deliver Demos & Strategy Sessions- Run impactful virtual meetings to showcase product updates, guide implementation of new features, and pitch relevant add-ons to improve customer outcomes and partner revenue.
• Collaborate Cross-Functionally- Partner closely with Account Executives, Sales Engineers, and Partner Success teams to ensure continuity, resolve partner issues, and share feedback on needs or trends.
• Track Progress & Hit Targets- Use CRM systems and forecasting tools to manage pipeline, log interactions, and stay accountable to KPIs including expansion revenue, partner retention, and activity metrics.

What You Bring

• 3+ years in a partner-facing or account management role within B2B SaaS, preferably with experience in channel sales or the MSP space
• Deep empathy for the MSP business model and a passion for helping partners succeed
• Comfortable selling both technical and strategic solutions—especially with screen-sharing demos or business reviews
• Exposure to AI tools and SaaS-based training or compliance products is a plus
• CRM proficiency (Salesforce preferred) and strong organizational chops
• A self-starter mindset and ability to work autonomously in a high-velocity environment

About Breach Secure Now

Breach Secure Now partners with MSPs to help reduce human risk through practical training and education. We focus on what matters most: helping end users build better security habits, stay compliant, and use technology—like AI—safely and responsibly.

We operate with a straightforward, team-first approach. We value communication, accountability, and mutual respect.

Why Breach Secure Now?

• Category Innovator- Our AI training modules and cybersecurity tools help MSPs go beyond compliance and truly transform their clients’ behavior.
• All-in on Channel- We’re 100% partner-focused—every feature, playbook, and product update is designed to make MSPs more valuable to their clients.
• Remote-First Culture- Work from anywhere while being supported by a team that prizes transparency, impact, and constant improvement.
• Compensation & Benefits- Base salary + uncapped commission, full health & dental, 401(k) with match, paid holidays & PTO, plus advancement potential in a fast-scaling company.

Breach Secure Now is an equal opportunity employer

We believe diversity fuels innovation and are committed to building an inclusive team where everyone feels empowered to do their best work.