Partner Success Manager

Exactius LLC; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Exactius LLC is seeking a growth-focused partner success professional to join our remote, globally coordinated team. You will own partner metrics, read performance data, and craft plans that expand value across paid, CRM, and cross-channel initiatives.

You will collaborate with marketing, growth, and BI squads across time zones, ensuring health and profitability for partners. A hands-on background in growth, analytics, and client-facing strategy is required.

Qualifications

• Hands-on growth marketing experience in SaaS or MarTech environments.
• Strong understanding of acquisition channels, funnel optimization and scaling.
• Proven ability to read performance data and translate it into plans.
• Experience working with customers, partners, or growth-focused accounts.

Responsibilities

• Own partners' metrics and KPIs, driving plans to hit and beat targets.
• Act as strategic advisor, finding new value inside Exactius' capabilities.
• Project-manage operations to ensure delivery against KPIs.
• Maintain regular communication to surface issues and opportunities.
• Ask why questions to build real relationships and trust.
• Use data to evaluate partner health and identify pain points early.
• Advocate for solutions that increase long-term partner value.

Skills

Growth marketing

Customer Success

Partner Success

SaaS

MarTech

Digital marketing

CRM

Email marketing

Analytics

Cross-cultural collaboration

Job description

You work alongside a partner's Marketing and Growth leads to unlock the full return on their growth investment, and to make Violet the single source of truth for their performance. This is not a sales role: no quota, no closing, no contract negotiation. Success is partner growth, performance outcomes and long-term value.

It needs someone who has done growth marketing hands-on. You will be reading performance data, spotting where the opportunity is, and building the plan with the partner — so a working understanding of acquisition channels, funnel optimization and scaling across paid and CRM is the baseline, not a bonus.

What you'll do

• Own your partners' metrics and KPIs, and drive the plan to hit and beat them
• Act as a strategic advisor, consistently finding new sources of value inside Exactius' capabilities
• Project-manage team operations so delivery against the partner's KPIs is consistent
• Hold a regular cadence of communication: surface issues, open opportunities, share product updates
• Ask the 'why' questions that build real relationships rather than status-update ones
• Use performance data to evaluate partner health and find the pain points early
• Advocate internally for the solutions that increase long-term partner value

What you need

• Experience in Customer Success, Partner Success or a growth-focused account role — SaaS or MarTech preferred
• Working understanding of digital marketing: growth, CRM and email marketing is a must
• Strong analytical skills, with the ability to communicate what the data means
• Self-motivated and comfortable with autonomy, and equally comfortable in a team
• Experience across time zones, locations and cultures with internal and external stakeholders
• Organized and prioritization-driven — this is a fast-moving environment
• Strongly preferred: a performance marketing or digital agency background, working directly with clients on growth strategy and paid media optimization

How we work

You sit across a partner's whole engagement rather than one channel, with a cross-functional squad — performance, CRM, creative and BI — delivering underneath you. Violet gives you and the partner the same view of LTV:CAC and contribution margin, so the conversation is about the numbers, not about the dashboard. Remote, across European and US hours.