Partner Success & Enablement Specialist

Radius Limited; Atlanta (GA); On-site; USD 54,000 - 66,000; Full time

Job summary

Radius Limited is seeking a proactive partner operations specialist to work with partners and internal teams to coordinate activities, resolve issues, and support onboarding and enablement initiatives. You will help drive adoption across Radius solutions and keep partner accounts organized.

You will track actions, escalations and customer issues through to resolution, maintain CRM records, and prepare regular updates on partner performance and engagement. Salary up to $60,000 USD.

Qualifications

• 2+ years' experience in customer support, customer success, account coordination, sales support or operations.
• Strong organisational and communication skills.
• Experience using CRM systems and reporting tools.
• Ability to manage multiple priorities and stakeholders.
• A proactive, customer-focused mindset.

Responsibilities

• Support day-to-day activities across key partner accounts
• Track actions, escalations and customer issues through to resolution
• Coordinate with Sales, Support, Product and Operations teams
• Maintain CRM records and partner account information
• Support partner onboarding, training and enablement activities
• Prepare reports and updates on partner performance and engagement

Skills

Customer support

CRM experience

Stakeholder management

Communication skills

Multi-tasking

Customer-focused mindset

Tools

CRM software

Reporting tools

Job description

Radius Limited is seeking a proactive partner operations specialist to work with partners and internal teams to coordinate activities, resolve issues, and support onboarding and enablement initiatives. You will help drive adoption across Radius solutions and keep partner accounts organized.

You will track actions, escalations and customer issues through to resolution, maintain CRM records, and prepare regular updates on partner performance and engagement. Salary up to $60,000 USD.