Partner Solutions Engineer

Adyen; New York, San Francisco, Chicago (NY, CA, IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Adyen is seeking a Partner Solutions Engineer to manage technical relationships with partners, ensuring effective integration of their products. The role requires strong technical expertise, excellent communication skills, and the ability to influence product development. This position is based in Mexico City, emphasizing in-person collaboration.

Qualifications

• 4+ years experience in system integration and/or technical consultation for Web APIs.
• Proven ability to learn new technologies and understand complex systems.

Responsibilities

• Utilize software development expertise to help partners create scalable solutions.
• Act as the trusted technical contact for partners' engineering teams.
• Provide ongoing support for technical inquiries and lead troubleshooting efforts.

Skills

Communication

Problem Solving

Technical Consultation

Strategic Thinking

Job description

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft — making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Partner Solutions Engineer

Adyen is looking for a Partner Solutions Engineer with a hands-on track record of working with technologies like APIs and front-end development. You can plan and execute complex system integration projects, and your mastery of our technologies enables you to build and maintain deep technical relationships with our most important strategic partners. This role focuses on ensuring our partners can successfully leverage the full potential of the Adyen platform through expert technical guidance, problem solving, product roadmap alignment, and architectural recommendations.

As a Partner Solutions Engineer, you will be a subject matter expert in Adyen’s product offerings down to the API level, serving as the primary long-term technical counterpart for our partners' engineering and product management teams. Your goal is to ensure partners architect and implement solutions that deliver the best of Adyen, driving mutual success and innovation. This position requires a blend of technical expertise, strategic thinking, and stakeholder management skills to influence both partner implementations and Adyen's internal product development.

This role is critical in ensuring Adyen's platform is scalable and supportable by our partners and that partner feedback shapes our product evolution. The ideal candidate possesses a strong technical foundation, excellent communication skills, and the ability to build lasting, influential relationships internally and externally.

What you'll do:

1. Utilize software development and programming expertise to help partners create robust, scalable solutions that deliver Adyen’s products to their customers quickly and at high quality.
2. Act as the long-term, trusted technical contact for partners' engineering and product teams, guiding them on Adyen's platform capabilities and integration best practices.
3. Provide ongoing support for technical inquiries, hands-on assistance during implementation, and lead troubleshooting efforts to ensure timely delivery of solutions.
4. Develop a comprehensive understanding of both Adyen's and key partners' product roadmaps. Provide strategic architectural recommendations to ensure optimal integration and maximize value for end-customers.
5. Collaborate with internal Product and Engineering teams, advocating for partner needs and influencing Adyen’s roadmap to enhance scalability and supportability.

Who you are:

1. 4+ years experience in system integration and/or providing technical consultation for Web APIs or complex systems.
2. Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs), and a strong desire for continuous technical improvement.
3. Excellent communication and presentation skills; comfortable leading technical discussions and building rapport with engineering leaders and product managers.
4. Ability to establish and maintain strong, long-term technical relationships with partners.
5. Ability to navigate ambiguity, manage technical stakeholders, influence internal roadmaps, and collaborate effectively.
6. Growth mindset with a bias toward action and strategic thinking.
7. Full professional proficiency in English (written and verbal).

This role is based in Mexico City. We are an office-first company and value in-person collaboration; remote-only roles are not offered.

Our Diversity, Equity, and Inclusion commitments

Our diverse perspectives are key to our momentum. We welcome applicants from all backgrounds and cultures to join us in solving unique technical challenges. No matter who you are or where you're from, we encourage you to apply.

Studies show women and underrepresented communities often apply only if they meet 100% of qualifications. If this sounds like you, please reconsider and apply. We look forward to your application!

What’s next?

We aim to provide a smooth candidate experience. Expect to hear from us within 5 business days. Our interview process typically takes about 4 weeks but may vary. Learn more about our hiring process here. Let us know if you need flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, age, disability, veteran status, or any protected class.