Partner Relations & Carrier Support Specialist

Roadrunner Transportation Systems Inc; Philadelphia (Philadelphia County); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Job summary

A logistics company is seeking a Partner Relations Customer Service Representative based in Philadelphia, PA. This role involves developing relationships with Partner Carriers and providing administrative support. Candidates should have 2+ years of customer service experience, strong analytical skills, and proficiency in Microsoft Office. Offering competitive pay between $19.00 - $20.00 per hour, along with benefits including PTO, medical, dental, and vision insurance.

Qualifications

• Two years experience in transportation or customer service required.
• Ability to read and comprehend instructions, write memos.
• Proficient typing (35-40 words per minute) and data entry.

Responsibilities

• Develop and maintain relationships with Partner Carriers.
• Monitor and report on partner performance.
• Provide administrative support to assigned Partner Carriers.

Skills

Customer service experience

Strong PC skills (MS-Excel, MS Word, MS Teams, Power Bi)

Analytical skills

Excellent phone manners

Ability to prioritize tasks

Education

High school diploma or equivalent preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A logistics company is seeking a Partner Relations Customer Service Representative based in Philadelphia, PA. This role involves developing relationships with Partner Carriers and providing administrative support. Candidates should have 2+ years of customer service experience, strong analytical skills, and proficiency in Microsoft Office. Offering competitive pay between $19.00 - $20.00 per hour, along with benefits including PTO, medical, dental, and vision insurance.