Partner Programs Manager, EDU

Bazeta; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

CrossFit is seeking a Partner Programs Manager, EDU to own the business relationships and contractual performance of CrossFit Education partners in the United States. You will lead partner negotiations, onboarding, ongoing relationship management, renewals, and exits.

This role works cross-functionally to ensure obligations are met, programs perform against plan, and issues are addressed promptly, with collaboration across EDU Operations, Analytics, Product, Content, Marketing, Finance, and

Qualifications

• Bachelor’s degree in business, marketing, education, or related field.
• 5+ years in partnerships, business development, or contract administration.
• Experience negotiating external partner agreements and managing relationships from onboarding to renewal.

Responsibilities

• Negotiate partner agreements and manage renewals and exits.
• Own onboarding and ongoing partner operations for EDU partners.
• Track commitments, reporting, and payments; ensure compliance with branding/trademarks.
• Coordinate with EDU Operations, Analytics, Product, Content, Marketing, Finance, and Legal.
• Monitor partner satisfaction via surveys and performance data; address issues promptly.

Skills

Contract negotiation

Partner relationship

Cross-functional collaboration

Data analysis

Communications

Education

Bachelor’s degree in business/marketing/education

Tools

CRM systems

Job description

# Partner Programs Manager, EDUUnited States1 hour agoID 4479652Price on request## DetailsEmployment type: Full-timeRemote: YesCompany: CrossFitLevel: Any## DescriptionCrossFit is seeking a Partner Programs Manager, EDU. You will own the business relationships and contractual performance of CrossFit Education partners. This role leads partner negotiations, contract management, onboarding, ongoing relationship management, renewals, and exits. The Partner Programs Manager works cross-functionally to ensure that obligations are met, partner programs perform against plan, and issues are addressed promptly. Responsibilities Contracts and Negotiation: • Develop and drive the completion of partner agreements in collaboration with EDU leadership and Legal. • Track commitments covering fees or revenue share, course delivery, cancellations, reporting, marketing, and use of CrossFit trademarks. • Manage contract amendments, renewals, and partner exits. Partner Relationship Management: • Serve as the primary EDU contact throughout partner engagement, onboarding, ongoing operations, renewal, or exit. • Maintain strong partner relationships, resolve concerns, and establish regular business reviews and operational touchpoints. Contract Delivery and Compliance: • Coordinate CrossFit obligations with EDU Operations, Analytics, Product, Content, Marketing, Finance, and Legal. • Track partner commitments, including course schedule changes, reporting, participant feedback, promotional obligations, and payments. • Escalate unmet obligations and coordinate corrective action or exit when needed. Standards and Participant Feedback: • Implement participant surveys for partner courses; monitor and report NPS, feedback trends, and corrective action plans. • Periodically review partner websites and platforms for appropriate use of CrossFit names, marks, and standards. • Refer content quality concerns to the EDU Content Manager for review and resolution. Program Performance and Reporting: • Track registrations, revenue, course volume, renewals, and overall partnership performance with EDU Finance and Analytics. • Identify performance gaps, recommend improvements, and maintain centralized records of agreements, obligations, contacts, metrics, and renewal dates. Knowledge and Skills • Strong contract negotiation, commercial judgment, and partner relationship management skills. • Ability to translate agreement terms into clear obligations, milestones, and performance measures. • Excellent communication, stakeholder management, issue resolution, and negotiation skills. • Comfort analyzing partner economics, registrations, revenue, renewals, and participant satisfaction data. • Strong organizational skills, attention to detail, and ability to manage multiple partners and deadlines. • Ability to influence cross-functional teams without direct authority and manage sensitive partner issues professionally. • Working knowledge of partner operations, trademark/brand compliance, and contract lifecycle processes. Education and Experience • Bachelor’s degree in business, marketing, education, or a related field, or equivalent practical experience. • 5+ years of experience in partnerships, business development, account management, vendor management, or contract administration. • Demonstrated experience negotiating agreements and managing external partner relationships from onboarding through renewal. • Experience tracking contractual obligations, program performance, and partner satisfaction. • Experience in education, professional learning, certification, licensing, or a related partner-delivered program environment preferred. • Familiarity with the CrossFit ecosystem and educational programs. CrossFit Level 1 or higher trainer credential preferred. Compensation Additional Information Source: Jobicy (https://jobicy.com/jobs/158179-partner-programs-manager-edu)This listing comes from a partner feed. Apply on the source website.Source:CrossFit