Partner Program Delivery Lead — Central/East

Careers at Drata; Northern (KY); Hybrid; USD 125,000 - 191,000; Full time

Benefits offered by this job

Stock equity

Health & Wellness

401(k) plan

Parental Leave

Professional development stipend

Flexible vacation policy

Job summary

Drata is seeking a Partner Program Manager to own the service delivery side of our partner ecosystem — including consulting firms, MSPs, and vCISOs — and ensure audit-ready security and compliance outcomes across our customers.

The role sits in Professional Services within Customer Success and collaborates closely with the Channel Sales team so the sales and delivery experiences feel like one cohesive program.

Qualifications

• 5+ years in partner programs, channel/alliances, or partner operations at a B2B SaaS company; or equivalent experience leading services delivery with SaaS partners.
• Experience designing or operating partner enablement, certification, or accreditation programs at scale.
• Strong program management skills with multiple concurrent workstreams.
• Comfort working cross-functionally with Sales, Customer Success, Professional Services, Marketing, and Product.

Responsibilities

• Own day-to-day relationships with a portfolio of service delivery partners (consultancies, MSPs, vCISO firms).
• Run partner business reviews (QBRs/MBRs) with senior stakeholders and align on goals and delivery capacity.
• Assist in partner recruitment and onboarding by shepherding firms into the program.
• Collaborate with Partner Certification team to ensure services-focused learning content and certification tracks.
• Own the services-side partner enablement experience, including onboarding, training, and rollouts of new features.

Skills

Partner programs

Channel/alliances

Partner enablement

Program management

Cross-functional collaboration

Sales-facing communication

Tools

PRM experience

Salesforce familiarity

Job description

Drata is seeking a Partner Program Manager to own the service delivery side of our partner ecosystem — including consulting firms, MSPs, and vCISOs — and ensure audit-ready security and compliance outcomes across our customers.

The role sits in Professional Services within Customer Success and collaborates closely with the Channel Sales team so the sales and delivery experiences feel like one cohesive program.