Partner Operations & Strategy Lead (Hybrid)

Waymo; Mountain View (CA); Hybrid; USD 159,000 - 196,000; Full time

Benefits offered by this job

Annual bonus program

Equity incentives

Generous benefits package

Job summary

Waymo is seeking a Senior Partner Operations professional to lead governance and drive scalable partner programs across our growing ecosystem. This hybrid, full-time role requires coordinating with internal teams and external partners to streamline processes and accelerate value realization.

You will champion integration, manage MBRS/QBRs, and ensure regulatory compliance while aligning with internal stakeholders.

Qualifications

• 6-8+ years of experience in partner operations, customer success, or account management within a high-growth technology environment.
• Proven track record of managing complex partner-facing programs and leading structured governance cadences.
• Excellent communication and executive presence skills necessary to engage, influence, and align with C-suite and senior leadership at external partner organizations.
• Strong analytical proficiency with the ability to synthesize performance data into actionable feedback and long-term strategic roadmaps.
• Self-directed problem solver capable of identifying internal bottlenecks and advocating for partner-centric solutions across cross-functional teams.

Responsibilities

• Champion Operational Integration & Expansion: advocate for partners to launch and expand while reducing bottlenecks.
• Lead Structured Governance: run MBRS/QBRs and develop partner roadmaps.
• Drive Performance and Accountability: provide data-driven feedback and advise on improvement plans.
• Manage Overall Operational Engagement: act as central communication bridge and flag contractual risks.
• Ensure Regulatory and Operational Compliance: guide partners through setup and steady-state operations.
• Resolve Complex Operational Challenges: bridge gaps and provide timely escalations.
• Promote Partner-Centric Solutions: collect feedback and drive long-term partnership success.

Skills

6-8+ years experience

Partner operations

Customer success

Account management

Executive communication

Job description

Waymo is seeking a Senior Partner Operations professional to lead governance and drive scalable partner programs across our growing ecosystem. This hybrid, full-time role requires coordinating with internal teams and external partners to streamline processes and accelerate value realization.

You will champion integration, manage MBRS/QBRs, and ensure regulatory compliance while aligning with internal stakeholders.