Partner Operations Manager – Media Distribution (Hybrid)

NBCUniversal Intl.; New York (NY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal is seeking a Partner Operations Manager in New York with hybrid work. You will oversee daily content distribution to third-party platforms, manage operational workflows, and drive cross-functional execution to meet business goals and SLAs.

Ideal candidates have 3+ years in media distribution or operations, a Bachelor's in a related field, and strong digital tool skills (CMS, Airtable, Smartsheet, Copilot) to support efficient content discoverability and merchandising.

Qualifications

• Bachelor's degree in supply chain management, operations management, business management, or a related field; or equivalent professional experience.
• Minimum three (3+) years' of experience in media distribution, supply chain, or operations management.
• High digital dexterity and familiarity with CMS platforms, Airtable/Smartsheet, and AI assistants like Microsoft Copilot.

Responsibilities

• Oversee the daily distribution of content to third-party streaming platforms, (v)MVPDs, and FAST distributors.
• Execute operational work to fulfill business requirements in distribution agreements; provide status updates regularly.
• Oversee linear, live event, VOD, and FAST products and workflows for distributor onboarding, premieres, and launches.
• Partner with internal and external stakeholders to execute goals and merchandising strategies; own the full initiative lifecycle.
• Troubleshoot delivery/technical issues, improve team efficiency, and support SLAs and metrics.
• Create RCAs describing incident, root cause, impact, and corrective actions.
• Develop SME knowledge of distributors and platforms.
• Collaborate with platform owners to identify UX/UI opportunities to improve efficiency and content discoverability.
• Work with Technology, Advertising, Marketing, and Business teams to drive initiative execution; act as escalation point.
• Translate business terms into process/technical requirements; manage planning, testing, and execution.

Skills

Digital dexterity

CMS platforms

Airtable

Smartsheet

Microsoft Copilot

Education

Bachelor's degree in supply chain management

Tools

CMS platforms

Airtable

Smartsheet

Job description

NBCUniversal is seeking a Partner Operations Manager in New York with hybrid work. You will oversee daily content distribution to third-party platforms, manage operational workflows, and drive cross-functional execution to meet business goals and SLAs.

Ideal candidates have 3+ years in media distribution or operations, a Bachelor's in a related field, and strong digital tool skills (CMS, Airtable, Smartsheet, Copilot) to support efficient content discoverability and merchandising.