Partner Operations Lead, Channel & Alliances

Lightedge; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

LightEdge Solutions in Phoenix seeks a Partner Operations Manager to build and run the operational backbone of our channel and alliance programs, handling deal registration through incentive payout with partners like Broadcom/VMware, AWS and IBM.

You’ll partner with Sales Ops, Sales Enablement and Channel Account Managers to ensure accurate revenue tracking and a frictionless partner experience; the ideal candidate has 5+ years in partner operations, Salesforce/PRM skills, and a track record of

Qualifications

• 5+ years in partner/channel operations, sales ops, or alliance management.
• Strong Salesforce and deal registration/PRM tooling knowledge.
• Experience administering MDF, co-op, or partner incentive programs.
• Excellent analytical skills—comfortable building reporting and dashboards from raw data.
• Strong cross-functional communication with sales leadership, finance, and external partner contacts.
• Highly organized, process-oriented, and comfortable owning ambiguous or undocumented workflows.

Responsibilities

• Own end-to-end deal registration: intake, approvals, conflict resolution, SFDC data integrity for partner opportunities.
• Maintain and improve the partner portal with current content, pricing, and program materials.
• Build and maintain partner dashboards/scorecards for QBRs and board reporting.
• Align channel data structures and reporting cadences with the broader sales org.
• Support partner onboarding: agreements, systems access, training coordination.
• Serve as the operational point of contact for partner escalations around processes or systems.
• Identify and drive process improvements and automation across the partner lifecycle.
• Manage Partner agreement audits and move partners to latest LightEdge agreements.
• Own partner tools such as Partner TAP; coordinate with sales on partner commissions inquiries.

Skills

Partner operations experience

Salesforce/PRM tooling

Analytical dashboards

Cross-functional communication

Process improvement

Education

Bachelor's degree in Business/IT or related field

Tools

Salesforce

Partner TAP

Job description

LightEdge Solutions in Phoenix seeks a Partner Operations Manager to build and run the operational backbone of our channel and alliance programs, handling deal registration through incentive payout with partners like Broadcom/VMware, AWS and IBM.

You’ll partner with Sales Ops, Sales Enablement and Channel Account Managers to ensure accurate revenue tracking and a frictionless partner experience; the ideal candidate has 5+ years in partner operations, Salesforce/PRM skills, and a track record of