Partner Enablement Manager — AI-Driven Growth & Experience

Paychex; Irving (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Job summary

Paychex is seeking a Manager, Partner Enablement to lead cross-functional partnership programs supporting Paycor integration efforts. You will translate corporate priorities into actionable initiatives and oversee AI-enabled workflows that streamline partner intake, vetting, reporting, and cross-team handoffs.

You'll partner with senior leaders to drive revenue growth, enhance the customer experience, and ensure scalable collaboration across Product, Strategy, Operations, IT, and other

Qualifications

• Bachelor's Degree in Business or related field.
• 5-7 years of experience in project management, partner or program operations, or customer experience.

Responsibilities

• Partner closely with the Senior Director to execute the partnership strategy, translating priorities into actionable programs that support revenue growth, profitability, and customer experience.
• Serve as the voice of the partner and customer, ensuring their needs inform strategic decisions and roadmap priorities.
• Build, deploy, and maintain AI-enabled workflows for the embedded team—automating partner intake, vetting, reporting, and cross-team hand-offs to cut manual effort and shorten cycle times.
• Run and refine the structured process for evaluating, prioritising, and onboarding new partners based on strategic impact and market differentiation.
• Identify and mitigate risks related to partner onboarding, integration, and long-term scalability.
• Implement tools and workflows that improve efficiency, transparency, and accountability across teams.
• Drive a best-in-industry customer experience through an end-to-end vetting of new partner relationships, including the impact to Implementation and Support.
• Document and communicate partner and customer needs to Product so they can be prioritised on the roadmap.
• Leverage the Strategy team to identify opportunities for Paycor to differentiate in the marketplace.
• Work closely with the Partner Account Management team to establish partner tiers and ensure rigor around key accounts with other departments inside of Paycor.
• Leverage KPIs, scorecards and VOC feedback to drive improvement in our top areas of need.
• Manage a team of high-performers and drive internal efficiencies, improved productivity and higher engagement scores.

Education

Bachelor's Degree in Business or related area - Required

Job description

Paychex is seeking a Manager, Partner Enablement to lead cross-functional partnership programs supporting Paycor integration efforts. You will translate corporate priorities into actionable initiatives and oversee AI-enabled workflows that streamline partner intake, vetting, reporting, and cross-team handoffs.

You'll partner with senior leaders to drive revenue growth, enhance the customer experience, and ensure scalable collaboration across Product, Strategy, Operations, IT, and other