Partner Activation Manager

Global Payments; Atlanta (GA); Sur place; GBP 65 000 - 90 000; Plein temps

Résumé du poste

Global Payments is seeking a Partner Activation Manager to lead end-to-end onboarding of new partnerships, from contract to first live processing merchants.

This role sits at the intersection of sales, product, integration and operations, ensuring activations stay on schedule and partners have a smooth experience.

You will coordinate internal teams (Sales, Technical Integration, Risk & Underwriting, Legal, Operations) and manage KYC/KYB, API testing, and go-live readiness.

Qualifications

• Proven experience managing complex multi-stakeholder onboarding or activation.
• Experience in payments, fintech, or B2B SaaS preferred.
• Strong stakeholder management across sales, technical, risk and operations.
• Experience with CRM or project tracking tools (Salesforce, Jira, Hubspot).

Responsabilités

• Own end-to-end activation from contract to go-live of first processing merchants.
• Build activation plans, track milestones, dependencies and risks.
• Coordinate with Sales, Technical Integration, Risk/Underwriting, Product, Legal and Operations.
• Report activation metrics to Head of Sales and leadership.
• Hand over activation to account management after go-live.

Connaissances

Project management

Stakeholder management

CRM tools

Sales collaboration

Salesforce

Jira

Hubspot

Outils

Salesforce

Jira

Hubspot

Description du poste

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Partner Activation Manager to join our ever evolving Platforms team and help shape the future of global commerce. The Partner Activation Manager is the delivery lead for new platform partnerships, owning the journey from signed contract through to the partner's first live, processing merchants.

This is a project and stakeholder management role sitting at the intersection of sales, product, technical integration and operations, ensuring every new partner is activated smoothly, on time, and set up for long-term growth. You will be the primary point of accountability for onboarding pace and partner experience during activation, coordinating internal teams (technical integration, risk & underwriting, product, legal, operations) and external partner stakeholders to convert a signed deal into live revenue.

What you’ll Own

Own end-to-end project management of new partner activations, from contract execution through technical integration, testing, underwriting/risk approval and go-live of the first processing merchants. Build and maintain a clear activation plan and timeline for each partner, tracking milestones, dependencies and risks, and proactively resolving blockers to keep activations on schedule. Act as the primary point of contact for newly signed partners during onboarding, setting expectations, managing communications and building confidence in Worldpay for Platforms from day one. Coordinate cross-functionally with Sales, Solutions/Technical Integration, Risk & Underwriting, Product, Legal and Operations to sequence activities and unblock dependencies. Manage partner onboarding requirements including KYC/KYB, underwriting documentation, API/integration testing and certification, and platform configuration. Track and report activation pipeline status, timelines and key metrics (e.g. time-to-activate, time-to-first-live-merchant) to the Head of Sales, UK & EMEA and wider leadership. Identify recurring friction points in the activation journey and work with Product and Operations to improve process, documentation and tooling. Support a smooth handover from activation into steady-state partner/account management once the partner is live and processing.

What you’ll bring

Proven experience project managing complex, multi-stakeholder onboarding, implementation or activation processes, ideally in payments, fintech, or B2B SaaS/platform businesses. Comfortable managing several concurrent partner activations at varying stages, prioritising effectively under time pressure. Strong stakeholder management skills, able to influence and coordinate across sales, technical, risk and operational teams without direct authority. Clear, confident communicator, able to manage partner relationships professionally through both smooth and challenging moments. Working knowledge of payments concepts (acquiring, KYC/KYB, underwriting, API integrations) is highly desirable; willingness to build this knowledge quickly is essential. Organised and detail-oriented, with experience using CRM or project tracking tools (e.g. Salesforce, Jira, Hubspot) to manage workflow and reporting. A proactive, problem-solving mindset and comfortable identifying process gaps and driving improvements, not just following a checklist.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Application Process

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

Accommodations

Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

About Global Payments

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.