Partner Account Representative

Adtalem Global Education; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with 6% employer match

Flexible Time Off

12 paid holidays

Job summary

A leading education provider in Houston seeks a Student Engagement Specialist to motivate healthcare employees for program enrollment. The role involves engaging directly with partners, attending industry events, and collaborating with teams for effective lead generation. Ideal candidates have a bachelor’s degree and several years of relevant experience. Competitive salary and comprehensive benefits offered.

Qualifications

• 3+ years of experience in customer service, student enrollment, or healthcare institutions.
• Knowledge of the nursing profession and credential frameworks is preferred.
• Understanding of B2B enrollment revenue cycles.

Responsibilities

• Engage healthcare partners’ employees to motivate enrollment.
• Collaborate with Account Management for onsite events.
• Target a minimum of 50 quality conversations per month.
• Attend trade shows focused on employee enrollment.

Skills

Customer service experience

Knowledge of Salesforce

Understanding of healthcare career paths

Ability to engage communication

Education

Bachelor’s degree

Tools

CRM software

PowerBI

Job description

About Adtalem Global Education

Adtalem Global Education is a national leader in post‑secondary education and leading provider of professional talent to the healthcare industry. We educate and empower students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well‑being and beyond. Through equitable access to education, nurturing environments, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Job Description

The Student Engagement Specialist is primarily responsible for ensuring employees of our existing healthcare and healthcare adjacent partners are aware of our programs, providing insight and motivation for those employees to enroll, and working with account management teams to deliver best‑service support. The role produces workforce solution leads by having meaningful conversations and recording information from prospective students (our partners’ employees). The Specialist accurately communicates Adtalem capabilities and mission, upholds partner relationships, and delivers world‑class service. In addition to growing qualifying student leads, the Specialist will work to expand sources of leads from partner institutions and nurture them as needed.

Location: Houston, Texas.

Responsibilities

• Engage directly with employees of healthcare partners to provide information, context, and motivation for enrollment and identify alumni references.
• Collaborate with the Account Management team to select, source, and schedule onsite partner events; expected to be in the field 3‑4 days per week.
• Ensure relevant information for each student lead is captured and work closely with enrollment teams to collect correct data.
• Target a minimum of 50 quality conversations per month that lead to a highly qualified lead with at least a 10% chance of enrollment.
• Generate additional leads for marketing nurturing and qualify existing or new lead sources via calls, email, or other communications.
• Attend trade shows and industry events focused on employee enrollment.
• Perform other duties as assigned.
• Comply with all policies and standards.

Qualifications

• Bachelor’s degree required.
• 3+ years of customer service, student enrollment, or experience serving healthcare institutions.
• Knowledge of Salesforce or similar CRM, PowerBI, and other reporting tools.
• Understanding of nursing profession, healthcare career paths, and nursing degree and credential frameworks.
• Understanding of academic cycles and the B2B nature of enrollment revenue.
• Ability to discern interest level, engage in direct and indirect communication, and connect prospective students.

Additional Information

Pay transparency: expected salary range $65,000–$90,000, adjusted based on experience, training, location, market factors, and responsibilities.

Benefits include:

• Health, dental, vision, life and disability insurance.
• 401(k) retirement program with 6% employer match.
• Participation in Adtalem’s Flexible Time Off (FTO) policy.
• 12 paid holidays.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Job Details

Seniority level: Associate
Employment type: Full‑time
Job function: Business Development
Industry: Education Management