Partner Account Manager - Growth & Relationships

InComm Payments; Florida; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Employee Referral Bonus Program - Tier

Job summary

InComm Payments seeks a Partner Account Manager I in Florida to oversee a high-volume portfolio of gift card partners, cultivating relationships, supporting program execution, and identifying opportunities to retain and grow business.

You will coordinate onboarding and launches, work with cross-functional teams, and use data to drive decisions and forecast inventory. The role requires initiative, clear communication, and a focus on partner success.

Qualifications

• 0-3 years of relevant account management experience.
• Strong relationship-building and customer service skills with partners and internal stakeholders.
• Experience supporting customers, partners, or business projects and communicating results.
• Follow standardized policies and identify recurring issues to suggest improvements.
• Contribute to team projects, including event coordination and process improvements.
• Evaluate account performance and identify growth opportunities through product expansion or promotions.
• Commit to partner needs, set realistic expectations, and follow through on actions.
• Ability to analyze sales reports and translate findings into recommendations.
• Clear written, verbal, and presentation skills with confidence in partner discussions.
• Attention to detail and strong organizational skills for accurate records.
• Ability to manage high-volume workload and meet deadlines.
• Willingness to escalate when needed and coordinate with internal teams.
• Comfort with learning new tech, systems, and processes.
• Basic proficiency in Excel, Outlook, and Teams; familiarity with SharePoint/Power BI is helpful.

Responsibilities

• Develop and manage an assigned portfolio of partners, serving as the primary contact and growing revenue.
• Coordinate partner onboarding and new product launches with internal teams and partners.
• Identify revenue growth opportunities through product expansion and promotions.
• Manage account data, logistics, reporting, and other operational activities.
• Analyze sales reports, forecast inventory, and conduct strategic business reviews.
• Collaborate with Marketing, CAM, Sales, and Operations to address partner requests and issues.
• Prioritize activity based on impact, opportunity, risk, and deadlines using established processes.
• Evaluate opportunities to expand retail and B2B distribution of gift card products.

Skills

Relationship management

Account management

Communication

Problem solving

Attention to detail

Organization

Time management

Data interpretation

Stakeholder management

Tools

Excel

Outlook

Teams

SharePoint

PowerPoint

Power BI

Job description

InComm Payments seeks a Partner Account Manager I in Florida to oversee a high-volume portfolio of gift card partners, cultivating relationships, supporting program execution, and identifying opportunities to retain and grow business.

You will coordinate onboarding and launches, work with cross-functional teams, and use data to drive decisions and forecast inventory. The role requires initiative, clear communication, and a focus on partner success.