Participant Support Navigator – Care Campus

Stjosephcenter; Los Angeles (CA); Hybride; USD 30 000 - 43 000; Plein temps

Avantages offerts par ce poste

Excellent Benefits package available

Résumé du poste

St. Joseph Center is seeking a Participant Support Specialist for the Care Campus in Los Angeles. You will engage participants, identify needs, connect to services, and support continuity across programs.

The role requires trauma-informed, person-centered approach, strong relationship-building and service-navigation skills. It follows a hybrid work arrangement with regular onsite presence and occasional travel to Los Angeles-area locations.

Qualifications

• Two or more years of experience in homeless services or direct-service settings.
• Experience working with individuals experiencing homelessness and complex service needs preferred.
• Strong relationship-building, communication, advocacy, and problem-solving skills.

Responsabilités

• Maintain an active presence in participant areas and build trusting relationships using trauma-informed approaches.
• Help participants understand services and provide warm handoffs to case management, healthcare, housing, and other resources.
• Support outreach, appointment reminders, document collection, follow-ups, and service navigation.
• Use de-escalation and problem-solving skills; request safety or clinical support when needed.

Connaissances

Homeless services experience

Service navigation

Case-management support

Healthcare navigation

Peer support

Description du poste

St. Joseph Center is seeking a Participant Support Specialist for the Care Campus in Los Angeles. You will engage participants, identify needs, connect to services, and support continuity across programs.

The role requires trauma-informed, person-centered approach, strong relationship-building and service-navigation skills. It follows a hybrid work arrangement with regular onsite presence and occasional travel to Los Angeles-area locations.