ICMS Case Manager– Care Campus

SmartRecruiters, Inc.; Los Angeles (CA); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Excellent Benefits package

Job summary

St. Joseph Center in Venice, CA, seeks an ICMS Case Manager to provide participant-centered intensive case management, build ongoing relationships with participants, and coordinate services across Care Campus and community providers to support housing stability, health, wellness, and continuity of care.

You will complete intake, assessments, enrollment, service planning, and follow-up; connect participants to housing resources, healthcare and benefits; and document in designated systems while

Qualifications

• Bachelor’s degree in social work, psychology, sociology, human services, public health, or a related field preferred, unless otherwise required by contract.
• Experience in case management, homeless services, behavioral health, housing, healthcare navigation, outreach, or related direct services preferred.
• Experience navigating housing, CES, benefits, healthcare, behavioral health, and community-service systems preferred.
• Strong participant-engagement, assessment, service-planning, advocacy, documentation, organization, and problem-solving skills.

Responsibilities

• Complete participant intake, assessment, enrollment, individualized service planning, and ongoing case-management follow-up.
• Connect participants to housing resources, healthcare, behavioral health, substance-use services, benefits, legal resources, and other supports.
• Complete CES and other required assessments, referrals, documentation, reassessments, and service coordination in designated systems.

Skills

Case management

Homeless services

Behavioral health

Housing navigation

Healthcare navigation

Outreach

Advocacy

Documentation

Education

Bachelor’s degree in social work or related field

Job description

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

ABOUT THE ROLE

The ICMS Case Manager provides participant-centered intensive case management, builds ongoing relationships with participants, and coordinates services across Care Campus and community providers to support housing stability, health, wellness, and continuity of care.

WHAT YOU’LL DO

• Complete participant intake, assessment, enrollment, individualized service planning, and ongoing case-management follow-up.
• Connect participants to housing resources, healthcare, behavioral health, substance-use services, benefits, legal resources, and other supports.
• Complete CES and other required assessments, referrals, documentation, reassessments, and service coordination in designated systems.
• Work closely with Client Support Specialists and multidisciplinary partners while maintaining responsibility for formal case-management decisions and documentation.

Qualifications

WHAT WE’RE LOOKING FOR

• Bachelor’s degree in social work, psychology, sociology, human services, public health, or a related field preferred, unless otherwise required by contract.
• Experience in case management, homeless services, behavioral health, housing, healthcare navigation, outreach, or related direct services preferred.
• Experience navigating housing, CES, benefits, healthcare, behavioral health, and community-service systems preferred.
• Strong participant-engagement, assessment, service-planning, advocacy, documentation, organization, and problem-solving skills.

Additional Information

Our Values

Dignity | Community | Integrity | Partnership | Social Justice | Radical Care

Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Excellent Benefits package available.

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