Participant Success Navigator

Fedcap Group; Maine; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-the-job training

Job summary

Fedcap Group is seeking a Participant Success Advisor based in Fort Kent, Maine. This full-time role offers a starting pay of $20.20/hour and involves supporting participants in their quest for economic self-sufficiency through effective customer service and administrative tasks.

The position requires strong communication skills and attention to detail, along with a high school diploma and two years of relevant experience. Apply today and be part of a mission-driven organization!

Qualifications

• Two years of customer service experience in a front-facing role.
• Valid driver's license and reliable transportation.
• Track record of providing exceptional customer service.

Responsibilities

• Act as host for the Opportunity Center creating a welcoming environment.
• Assist participants by answering calls and routing inquiries.
• Schedule Welcome Meetings with Career Advisors.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or GED

Job description

Fedcap Group is seeking a Participant Success Advisor based in Fort Kent, Maine. This full-time role offers a starting pay of $20.20/hour and involves supporting participants in their quest for economic self-sufficiency through effective customer service and administrative tasks.

The position requires strong communication skills and attention to detail, along with a high school diploma and two years of relevant experience. Apply today and be part of a mission-driven organization!