Career Advisor

The Fedcap Group; Lewiston (ME); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Fedcap Group in Lewiston, ME is seeking a Career Advisor to support program participants on a path to employment and self-sufficiency. You will guide participants from referral to job placement, serving as mentor and troubleshooter within a collaborative team.

Your role includes developing career plans, connecting clients to services, creating resumes and job materials, and ensuring timely documentation while maintaining a non-judgmental, client-focused approach.

Qualifications

• Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience.
• Minimum of one year of experience in career services, case management, workforce development, or social services OR related fields.
• High-level cultural sensitivity and trauma-informed approaches; commitment to equality in workforce development.

Responsibilities

• Manage a caseload of participants; orient them to the program and co-create Career Plans with steps to improve employability.
• Build trusting relationships and provide individualized services using varied modes of engagement.
• Identify needed support services and make referrals; coordinate with team members.
• Develop quality resumes, cover letters, and other employment materials for job seekers.
• Provide exceptional service with a non-judgmental approach and unconditional positive regard.
• Complete administrative tasks: referrals, scheduling, communications, and documenting interactions.

Skills

Cultural sensitivity

Time management

Organizational skills

Communication

Driver's license

Education

Bachelor's degree preferred

High school diploma/GED + equivalent experience

Tools

Microsoft Office Suite

SharePoint/Teams

Job description

What You’ll Do

As a Career Advisor with Fedcap Families at our Lewiston site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self‑sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter.

Your Responsibilities Will Include

• Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Building trusting relationships with participants and providing individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identifying needed support services (childcare, transportation, job training, and educational services, etc.) and making referrals to both internal and external services, coordinating effectively with other team members.
• Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Providing outstanding service to all program participants throughout their journey and acting with a non‑judgmental approach, demonstrating high levels of unconditional positive regard.
• Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

What We’re Looking For

• Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience.
• Minimum of one year of experience in career services, case management, workforce development, or social services OR in a related field such as education, healthcare administration, retail or hospitality management, or human resources.
• High level of cultural sensitivity, knowledge of trauma‑informed approaches, and understanding of equality in workforce development and employment services.
• Strong organizational and time management skills, including ability to prioritize urgent or sensitive needs and balance multiple priorities in a fast‑paced environment.
• Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Teams) and other technology systems to manage caseload and performance needs.
• Valid US Driver’s license.

Compensation & Benefits

• Minimum starting salary $46,000+, depending on experience.
• Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.
• Monday–Friday schedule, 8:00 AM–4:30 PM. No nights. No weekends.

Equal Employment Opportunity

Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.