Career Advisor

The Fedcap Group; Farmington (ME); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Generous paid time off

Job summary

The Fedcap Group is seeking a dedicated Career Advisor for their South Portland site to support program participants in overcoming barriers to employment. This role involves managing a caseload, fostering relationships, and providing individualized assistance as candidates seek meaningful employment and self-sufficiency. Preferred qualifications include a Bachelor’s degree or equivalent experience, one year in career services, and proficiency in Microsoft Office. The position offers a comprehensive benefits package and a weekday schedule.

Qualifications

• One year of experience in career services or related field.
• Knowledge of trauma-informed approaches and workforce development.
• Valid US driver's license.

Responsibilities

• Manage a caseload of program participants.
• Build relationships and identify support services for participants.
• Develop resumes and employment materials.
• Complete administrative tasks in a timely manner.

Skills

Cultural sensitivity

Organizational skills

Time management

Proficiency in Microsoft Office Suite

Education

Bachelor's degree preferred

High school diploma/GED plus experience

Job description

What You’ll Do

As a Career Advisor with Fedcap Families at our South Portland site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self‑sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. In concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter. If you are mission‑driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a great opportunity with potential for advancement.

Responsibilities

• Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Building trusting relationships with participants and providing individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identifying needed support services (childcare, transportation, job training, and educational services, etc.) and making referrals to internal and external services, coordinating effectively with other team members.
• Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Providing outstanding service to all program participants throughout their journey and acting with a non‑judgmental approach, demonstrating high levels of unconditional positive regard.
• Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

Qualifications

• Bachelor’s degree preferred, or high school diploma/GED plus equivalent experience.
• Minimum of one year of experience in career services, case management, workforce development, or social services, or in a related field such as education, healthcare administration, retail or hospitality management, or human resources.
• High level of cultural sensitivity, knowledge of trauma‑informed approaches, and understanding of equality in workforce development and employment services.
• Strong organizational and time‑management skills, including ability to prioritize urgent or sensitive needs and balance multiple priorities in a fast‑paced environment.
• Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Teams) and other technology systems to manage caseload and performance needs.
• Valid US driver’s license.

Compensation & Benefits

• Minimum starting salary $46,000+, depending on experience.
• Comprehensive benefits package including health, dental, vision, retirement and generous paid time off.
• Monday–Friday schedule, 8:00 AM–4:30 PM. No nights. No weekends.

EEO Statement

Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.