Part-Time Vision Care Assistant & Patient Concierge

Visionworks of America, Inc.; Tualatin (OR); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to welcome patients and guide them through the initial exam process.

You will assist with preliminary testing, educate patients about eye care, and help transition them from the doctor to the sales floor with the right product recommendations. The role emphasizes friendly, patient-focused service, strong organization, and collaboration with OD staff to ensure a smooth patient journey

Qualifications

• Customer or patient experience preferred.
• HS diploma or GED or equivalent required.
• Experience in eye health/testing is a plus.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient experience

Education

HS diploma, GED or equivalent

Job description

Visionworks of America, Inc. is seeking a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to welcome patients and guide them through the initial exam process.

You will assist with preliminary testing, educate patients about eye care, and help transition them from the doctor to the sales floor with the right product recommendations. The role emphasizes friendly, patient-focused service, strong organization, and collaboration with OD staff to ensure a smooth patient journey