Part-Time Veterinary Receptionist — Welcoming Clients & Pets

Vetcor

Hampton Falls (NH)

On-site

USD 25,000 - 36,000

Part time

14 days+

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Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

529 Savings Plan

Referral Bonus Program

Sick Time / Paid Time Off

Pet discounts on services/products

Quarterly Team Rewards Bonus Program

Continuing education allowance

Uniform allowance

Employee Assistance Program

Part-time scheduling

Employee discount program

Job summary

Health and Wellness Animal Hospital in Hampton Falls, NH is seeking a friendly, dependable Part-Time Veterinary Receptionist to join our team. You’ll be the first point of contact for clients and pets, handling phones, scheduling, and check-in/check-out while ensuring clear communication and a welcoming experience.

The role offers a supportive, team-oriented environment with benefits like 401(k) matching, retirement plans, and continuing education allowances.

Qualifications

Excellent communication and customer service skills.
Strong organizational abilities.
The ability to multitask and manage competing priorities.
A friendly, professional, and compassionate approach.
Comfort working in a busy, fast-paced environment.
Strong attention to detail.
Basic computer skills.
The ability and willingness to learn veterinary practice-management software.
Previous receptionist or customer service experience is preferred but not required.
Previous veterinary hospital experience is a plus.
The ability to communicate clearly with clients and teammates.
A calm and empathetic approach when helping concerned pet owners.
Dependability and a strong work ethic.
A collaborative, team-focused attitude.
A genuine love for animals and interest in veterinary medicine.
A willingness to learn and grow professionally.

Responsibilities

Welcome clients and their pets with warmth and professionalism.
Serve as an important first point of contact for the hospital.
Answer incoming phone calls and manage multiple phone lines.
Schedule and coordinate veterinary appointments.
Respond to client questions and provide accurate information.
Check patients and clients in and out for appointments.
Process invoices and collect payments.
Maintain accurate client and patient information.
Update records and document client communications.
Communicate effectively with veterinarians and support staff.
Help coordinate information between clients and the medical team.
Assist clients with questions about appointments, services, and hospital procedures.
Provide compassionate customer service during routine and stressful situations.
Help maintain an organized and welcoming reception area.
Use hospital computer systems and veterinary software.
Support efficient front-desk workflow during busy periods.
Assist with general administrative responsibilities as needed.
Help create an exceptional experience for every client and pet.