Part-Time Veterinary Receptionist

American Veterinary Group; Winter Haven (FL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Health care

Dental options

Vision options

401k

PTO

Parental leave

Maternity leave

Work-life balance day

Disability

Supplemental insurance

Discounted veterinary care

Scrub allowance

Hands-on training

Professional growth

Tuition assistance

Job summary

Compassion Animal Hospital, part of American Veterinary Group, seeks a Part-Time Veterinary Receptionist to support a fast-paced, multi-doctor practice with friendly client service at the front desk.

Responsibilities include answering calls, scheduling appointments, greeting clients, and handling front-desk paperwork. This role requires on-site presence and weekend flexibility to ensure smooth patient flow.

Qualifications

• Prior customer service experience is required.
• Must be able to lift up to 40 lbs.
• Regular on-site presence is essential to support patient care and team collaboration.

Responsibilities

• Answer phone calls, schedule appointments, greet clients, and manage front-desk paperwork.
• Review invoices or discharge instructions and ensure accuracy of records.

Skills

Prior Customer Service Experience

Must be able to lift 40 lbs

Job description

Part‑Time Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Part Time

Location: Compassion Animal Hospital

Reporting To: Alexis Luck

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast‑paced, multi‑doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Key Responsibilities

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi‑task in a hands‑on environment
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self‑starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Job Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short‑term and long‑term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and E‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students