Veterinary Receptionist

Lineberger Veterinary Hospital; Gastonia (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO

Parental leave

Work-life balance day

Disability options

Supplemental insurance

Discounted veterinary care

Scrub allowance

Hands-on training

Professional growth opportunities

Tuition assistance

Job summary

Lineberger Veterinary Hospital is seeking a Veterinary Receptionist to manage front-desk operations in a fast-paced, multi-doctor practice. You will answer calls, schedule visits, greet clients, and handle paperwork and discharge instructions to ensure smooth patient flow.

The ideal candidate demonstrates professionalism, reliability, and strong communication, with the ability to multi-task and work weekends as needed, in a collaborative team setting.

Qualifications

• Customer service experience required.
• Must be able to lift 40 lbs.
• On-site presence is essential to support patient care and operations, per ADA considerations.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain front-of-house duties.
• Review invoices or discharge instructions and maintain paperwork.

Skills

Professionalism

Dependability

Communication skills

Multitasking

Energetic

Compassionate

Weekend availability

Team player

Self-starter

Customer service experience

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Lineberger Veterinary Hospital

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students