Part-Time Veterinary Front Desk & Client Care Pro

Brawley Animal Hospital; Charlotte (NC); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health package

401k with company match

Paid time off

Life insurance and disability

EAP

Job summary

Brawley Animal Hospital in Mooresville, NC is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will manage multi-line phones, greet clients, schedule appointments, and process payments with compassion and accuracy.

Ideal candidates have veterinary reception experience, strong communication skills, and the ability to stay calm during emotional situations. Part-time role with a friendly team and meaningful community impact.

Qualifications

• Minimum 1+ year of veterinary reception or related experience.
• Ability to manage a multi-line phone system and assist in-person clients.
• Experience with veterinary software, especially Avimark, is preferred.

Responsibilities

• Create exceptional client experiences and build trust through compassionate service.
• Manage appointments and daily patient flow; support scheduling.
• Handle in-person and phone interactions and process transactions accurately.
• Provide information about services and assist clients during emotional situations.
• Maintain calm, professional, solution-oriented behavior during busy periods.

Skills

Vet Reception

Phone management

Avimark

Communication

Scheduling

Payments

Job description

Brawley Animal Hospital in Mooresville, NC is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will manage multi-line phones, greet clients, schedule appointments, and process payments with compassion and accuracy.

Ideal candidates have veterinary reception experience, strong communication skills, and the ability to stay calm during emotional situations. Part-time role with a friendly team and meaningful community impact.