Part-Time Universal Banker — LA (Korean Speaking)

Citi; New York (NY); On-site; USD 48,000 - 62,000; Part time

Job summary

Citi's Los Angeles Wilshire Branch is hiring a Part-Time Universal Banker for 20 hours per week. This entry-level role supports sales and service activities, assisting in basic account openings and handling customer transactions to build loyalty.

The position emphasizes relationship-building with individual consumer clients, with Korean language preference; salary range $47,510 to $61,990 annually, prorated for part-time. The hourly equivalents are $22.84 to $29.80.

Qualifications

• 1-3 years of relevant experience.
• Previous retail banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Experience in retail banking

Strong communication skills

Customer service oriented

Education

High School diploma

Job description

Citi's Los Angeles Wilshire Branch is hiring a Part-Time Universal Banker for 20 hours per week. This entry-level role supports sales and service activities, assisting in basic account openings and handling customer transactions to build loyalty.

The position emphasizes relationship-building with individual consumer clients, with Korean language preference; salary range $47,510 to $61,990 annually, prorated for part-time. The hourly equivalents are $22.84 to $29.80.