Part-Time Universal Banker: Grow Relationships & Sales

Citi; Los Angeles (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accidental & disabilityInsurance

Wellness programs

Paid time off

Job summary

The Universal Banker position at Citi in Los Angeles is an entry-level role supporting sales, products, and service activities in coordination with the customer service team. You will help build loyalty and increase sales among individual consumer clients while handling account openings and service requests.

This part-time role emphasizes risk awareness, regulatory compliance, and collaborative engagement with branch colleagues to deliver strong customer experiences.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail banking experience

Customer service oriented

Communication skills

Education

High School diploma or equivalent

Job description

The Universal Banker position at Citi in Los Angeles is an entry-level role supporting sales, products, and service activities in coordination with the customer service team. You will help build loyalty and increase sales among individual consumer clients while handling account openings and service requests.

This part-time role emphasizes risk awareness, regulatory compliance, and collaborative engagement with branch colleagues to deliver strong customer experiences.