Part-Time Universal Banker: Branch Sales & Service

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

The Citigroup Inc. Universal Banker is an entry level position designed to support customer service and sales activities in coordination with the branch team.

The role focuses on fostering customer relationships, processing basic account openings, handling service requests, and identifying sales opportunities while adhering to bank policies and risk controls. This part-time role offers exposure to consumer banking products in a fast-paced retail environment and requires strong communication

Qualifications

• 1–3 years of relevant banking or retail experience.
• Proven written and verbal communication skills.
• Experience assisting customers with account services.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve complaints.
• Support branch sales/service activities at seminars and campaigns.
• Adhere to operational controls and regulatory procedures.
• Assess risk and escalate control issues with transparency.

Skills

Written communication

Verbal communication

Customer service

Education

High School diploma or equivalent

Job description

The Citigroup Inc. Universal Banker is an entry level position designed to support customer service and sales activities in coordination with the branch team.

The role focuses on fostering customer relationships, processing basic account openings, handling service requests, and identifying sales opportunities while adhering to bank policies and risk controls. This part-time role offers exposure to consumer banking products in a fast-paced retail environment and requires strong communication