Part-Time Universal Banker: Customer Experience & Sales

Truist; Emmaus (PA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Truist in Emmaus, PA is seeking a Regular, full-time teller/relationship associate to deliver high-quality client service and accurate handling of all monies. You will be cross-trained to support sales and service activities, including outbound calling and Integrated Relationship Management (IRM) tasks.

The role emphasizes strengthening client relationships through digital banking education, teamwork, and adherence to internal controls and policies; weekend and extended hours may be required.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.

Responsibilities

• Provide a distinctive client experience and perform complex and standard transactions while identifying client needs.
• Educate clients on digital, self-service banking tools (ATMs, Online/Mobile).
• Support sales through outbound calls and identifying client opportunities for branch staff or specialists.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in Retail Community Bank Leadership routines and ongoing training to improve product knowledge.

Skills

Customer service

Sales experience

Interpersonal communication

Multi-tasking

PC/software skills

Travel flexibility

Weekend hours

Education

High school diploma or equivalent education

Tools

Microsoft Office

Job description

Truist in Emmaus, PA is seeking a Regular, full-time teller/relationship associate to deliver high-quality client service and accurate handling of all monies. You will be cross-trained to support sales and service activities, including outbound calling and Integrated Relationship Management (IRM) tasks.

The role emphasizes strengthening client relationships through digital banking education, teamwork, and adherence to internal controls and policies; weekend and extended hours may be required.