Client Experience Banker - Sales & Service Focus

Truist; Princeton (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Job summary

Truist in Princeton, New Jersey is seeking a Regular full-time teammate to provide timely client transactions and superior service. The role supports outbound calls, IRM activities, and cross-training in sales and service processes.

The position requires a high school diploma and 2+ years in teller, cash handling, or client service. Weekend hours and travel may be required. Truist emphasizes equal opportunity employment and comprehensive benefits.

Qualifications

• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Ability to master PC keyboard and software skills for branch automation.

Responsibilities

• Provide a distinctive client experience by engaging clients and handling transactions efficiently.
• Educate clients on digital self-service solutions (ATMs, Online/Mobile banking).
• Support sales through outbound client outreach and identifying opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training.
• Advance product knowledge to better serve consumer and business clients.
• Adhere to internal controls and policies and stay updated on guidelines.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Interpersonal skills

Customer service

Multi-tasking

PC/Office apps

Communication

Travel flexibility

Time management

Sales exposure

Education

High school diploma

Tools

Microsoft Office

Job description

Truist in Princeton, New Jersey is seeking a Regular full-time teammate to provide timely client transactions and superior service. The role supports outbound calls, IRM activities, and cross-training in sales and service processes.

The position requires a high school diploma and 2+ years in teller, cash handling, or client service. Weekend hours and travel may be required. Truist emphasizes equal opportunity employment and comprehensive benefits.